Customer Sales Representative

Job Summary
We are seeking a motivated and enthusiastic Customer Service/Sales Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service while also driving sales. Your primary focus will be to understand customer needs, resolve inquiries, and promote our products and services effectively. If you are passionate about delivering outstanding customer experiences and have a knack for sales, we want to hear from you!

Responsibilities

• Engage with customers via phone, email, or in-person to address inquiries and provide product information.
• Identify customer needs and recommend appropriate products or services to enhance their experience.
• Process orders accurately and efficiently while ensuring customer satisfaction throughout the sales process.
• Maintain up-to-date knowledge of products and services to effectively communicate features and benefits to customers.
• Handle customer complaints or issues with professionalism and empathy, striving for resolution that meets customer expectations.
• Collaborate with team members to achieve sales targets and improve overall service quality.
• Document interactions with customers in the CRM system for future reference and follow-up.

Skills

• Proven experience in sales or customer service roles is highly desirable.
• Excellent verbal and written communication skills with the ability to engage effectively with diverse customers.
• Strong problem-solving skills and the ability to think on your feet in fast-paced environments.
• Ability to work collaboratively within a team while also being self-motivated to achieve individual goals.
• Proficiency in using CRM software and other relevant technology tools is a plus.
• A positive attitude, resilience, and a willingness to learn are essential for success in this role.

Join us as we strive to provide exceptional service while growing our business through meaningful customer relationships!

Job Type: Full-time

Pay: $61,911.00 - $66,772.00 per year

Benefits:

• 401(k) 5% Match
• Cell phone reimbursement
• Company car
• Employee assistance program
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Compensation Package:

• Commission pay
• Daily bonus
• Monthly bonus
• Quarterly bonus
• Yearly bonus

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Morning shift
• No nights
• Rotating weekends
• Weekends only

Ability to Commute:

• Paso Robles, CA 93446 (Required)

Ability to Relocate:

• Paso Robles, CA 93446: Relocate before starting work (Required)

Work Location: In person

Salary : $61,911 - $66,772