What are the responsibilities and job description for the Barista position at Boro Gelato Cafe?
Job Description:
The ideal candidate will have a passion for high quality customer service, is creative, and is committed to further in a service culture of exceeding our guests' expectations in an inspired and detail-oriented environment.
About the Position:
Boro Cafe creates a neighborhood environment. This role with be an essential front of house team member. They will be responsible for serving guest, making drinks. Along with serving specialty food items.
Essential Duties:
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Serve all guest with happy disposition.
- Maintain a clean and sanitized environment.
- Ensure safety precautions are at the forefront of serving.
- Stores food in designated areas following wrapping, dating, food safety and rotation procedures.
- Cleans work areas, equipment and utensils.
- Utilizes approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
- Resolves customer concerns and relays relevant information to supervisor.
- Ensures compliance with company service standards and inventory and cash control procedures.
- Performs other duties as assigned.
- Must be neat, professional, and willing to follow appearance requirements.
Required Skills and Abilities:
· Must have the ability to communicate in English.
· Self-starting personality with an even disposition,
· Maintain a professional appearance and manner at all times.
· Can communicate well with guests and co-workers.
· Must be willing to "pitch-in" and help co-workers with their job duties and be a team player.
· Being open minded to skills as we develop our business.
· The ability to lift/carry weight up to 50 pounds is also necessary.
· Be able to pull/push carts of products weighing up to 150 pounds.
Job Types: Full-time, Part-time
Pay: $15.00 - $15.01 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- Day shift
- Evening shift
License/Certification:
- ServSafe (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
Salary : $15 - $15