What are the responsibilities and job description for the EOC Student Affairs Director (EOC Student Service Director) position at Borough of Manhattan Community College?
POSITION DETAILS
The Borough of Manhattan Community College (BMCC) is a vibrant, pluralistic learning community committed to students’ intellectual and personal growth. The College bridges the economic and educational opportunity gap for students, more than half of whom are the first in their families to attend college. Working to strengthen a culture of care inside and outside the classroom, we share a passion for learning with students from around the world. Strategically located in downtown Manhattan, the College is in close proximity to the artistic communities of Tribeca and SoHo, the dynamic downtown financial district, and the center of New York City government at City Hall. BMCC prides itself on the diversity of our students. We are an inclusive community that promotes an atmosphere of mutual respect for each member’s ethnicity, gender, age, disability, religion, political preference, sexual orientation, gender identity, and national origin, among other personal characteristics. BMCC’s motto speaks to this shared sense of purpose and possibility: Start Here, Go Anywhere. We strive to increase degree completion, successful transfer, career achievement, and service and leadership within our community, New York City, and beyond.
The Manhattan Educational Opportunity Center (Manhattan EOC) was established in 1966 by the State University of New York (SUNY) as the Urban Center in Manhattan, as a result of an act of the New York State Legislature. The Manhattan EOC has been funded by the State University of New York University Center for Academic and Workforce Development (SUNY UCAWD) and hosted by Borough of Manhattan Community College (BMCC) of the City University of New York during its entire history. Educational Opportunity Centers provide academic instruction, vocational training, and support services to educationally and economically disadvantaged adults.
Responsibilities
The Student Affairs Director is responsible for the overall leadership and management of the Student Affairs Department at the Manhattan EOC. This position reports to the Executive Director of the Manhattan EOC and is responsible for the following:
Qualifications
MINIMUM
Oversees the planning, program development, and administration of student-related programs for an Educational Opportunity Center (EOC).
Higher Education Officer
FLSA
Exempt
Compensation And Benefits
For appointments expected to start on or before 8/31/2025:
Salary range is $100,329 - $119,995, Salary commensurate with education and experience.
CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 6.09% with additional increases of 3.25% effective 9/1/2025 and 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement.
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
How To Apply
For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined. The direct link to the job opening from external sources is:
https://hrsa.cunyfirst.cuny.edu/psc/erecruit/EMPLOYEE/HRMSCG/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=30080&PostingSeq=1
Current CUNY employees must apply through CUNYfirst Employee Self Service using your login credentials. After you login to CUNYfirst, navigate to job openings by following the path from the Main Menu: Employee Self Service –>Careers
CLOSING DATE
April 29, 2025
JOB SEARCH CATEGORY
CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID
30080
Location
Borough of Manhattan CC
The Borough of Manhattan Community College (BMCC) is a vibrant, pluralistic learning community committed to students’ intellectual and personal growth. The College bridges the economic and educational opportunity gap for students, more than half of whom are the first in their families to attend college. Working to strengthen a culture of care inside and outside the classroom, we share a passion for learning with students from around the world. Strategically located in downtown Manhattan, the College is in close proximity to the artistic communities of Tribeca and SoHo, the dynamic downtown financial district, and the center of New York City government at City Hall. BMCC prides itself on the diversity of our students. We are an inclusive community that promotes an atmosphere of mutual respect for each member’s ethnicity, gender, age, disability, religion, political preference, sexual orientation, gender identity, and national origin, among other personal characteristics. BMCC’s motto speaks to this shared sense of purpose and possibility: Start Here, Go Anywhere. We strive to increase degree completion, successful transfer, career achievement, and service and leadership within our community, New York City, and beyond.
The Manhattan Educational Opportunity Center (Manhattan EOC) was established in 1966 by the State University of New York (SUNY) as the Urban Center in Manhattan, as a result of an act of the New York State Legislature. The Manhattan EOC has been funded by the State University of New York University Center for Academic and Workforce Development (SUNY UCAWD) and hosted by Borough of Manhattan Community College (BMCC) of the City University of New York during its entire history. Educational Opportunity Centers provide academic instruction, vocational training, and support services to educationally and economically disadvantaged adults.
Responsibilities
The Student Affairs Director is responsible for the overall leadership and management of the Student Affairs Department at the Manhattan EOC. This position reports to the Executive Director of the Manhattan EOC and is responsible for the following:
- Supervision of the staff and services provided by Academic Advisement and Counseling, Career and Employment Advisement, Admissions, and Student Records.
- Direction and management of admissions processes, case conferencing for students, retention efforts, student engagement activities, employment and college readiness activities, leadership and soft-skills development activities for students.
- Oversight of data tracking and reporting for student affairs activities and services.
- Supervise and support Student Affairs staff usage of Banner and Argos.
- Coordinate student services with relevant colleagues at the Manhattan EOC, SUNY UCAWD, and BMCC as appropriate.
- Partner with Center Directors on center-wide initiatives, programs, and services to Manhattan EOC students and the community.
- Support SUNY UCAWD and externally funded projects and services.
Qualifications
MINIMUM
- Bachelor's degree and eight years' related experience required.
- Master’s Degree in adult education, educational leadership, administration, higher education, social work or similar highly preferred.
- A minimum of three years of supervisory experience is highly preferred; this supervisory experience is preferably of staff that support adult learners (as a component of the total eight (8) years of experience that’s required).
- Adept at planning and supervising engaging events, workshops, and services for adult learners.
- Experience implementing student-focused best practices and procedures for an educational institution, workforce development organization or similar.
- Excellent organizational, communication, and technical skills.
- Experience using an electronic student system of record to track performance measures and staff efforts.
Oversees the planning, program development, and administration of student-related programs for an Educational Opportunity Center (EOC).
- Develops plans for, and leads a variety of student programs and services, such as recruitment, admissions, retention, student activities, job placement, and community outreach
- Evaluates the effectiveness of the portfolio of student services in supporting EOC goals; oversees data collection, tracking, and reporting systems
- Partners with appropriate EOC units to institute enrollment and retention plans which provide services to students and applicants in an efficient and effective manner
- Hires, supervises, and evaluates staff; actively develops opportunities for staff development and growth
- Oversees departmental budget(s) and advises on allocation of funds
- Serves as a member of the senior leadership team of the EOC, both internally and in outside forums
- Performs related duties as assigned.
Higher Education Officer
FLSA
Exempt
Compensation And Benefits
For appointments expected to start on or before 8/31/2025:
Salary range is $100,329 - $119,995, Salary commensurate with education and experience.
CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 6.09% with additional increases of 3.25% effective 9/1/2025 and 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement.
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
How To Apply
For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined. The direct link to the job opening from external sources is:
https://hrsa.cunyfirst.cuny.edu/psc/erecruit/EMPLOYEE/HRMSCG/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=30080&PostingSeq=1
Current CUNY employees must apply through CUNYfirst Employee Self Service using your login credentials. After you login to CUNYfirst, navigate to job openings by following the path from the Main Menu: Employee Self Service –>Careers
CLOSING DATE
April 29, 2025
JOB SEARCH CATEGORY
CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID
30080
Location
Borough of Manhattan CC
Salary : $100,329 - $119,995
