What are the responsibilities and job description for the IT Manager - Full Time Omaha, NE position at Borsheims?
Borsheims is looking for a full-time IT Manager to join our team. At Borsheims, we take pride in providing our Signature Service to every customer, and you will play a vital role in helping us do that.
We are looking for a technical, detail-oriented leader to help us deliver Borsheims' omnichannel Signature Service by ensuring that Borsheims is on the leading edge of information technology. If you are a strategic thinker with prior management and IT experience, you may be the gem we've been searching for!
Qualified Candidates Should Have
Borsheims is a luxury jewelry and gift retailer and a proud member of the Berkshire Hathaway family. We value our employees and provide a family-friendly work environment and a flexible schedule for all. If hired, you would be eligible to enjoy Borsheims' excellent benefits, which include:
We are looking for a technical, detail-oriented leader to help us deliver Borsheims' omnichannel Signature Service by ensuring that Borsheims is on the leading edge of information technology. If you are a strategic thinker with prior management and IT experience, you may be the gem we've been searching for!
Qualified Candidates Should Have
- 2-4 years leadership management experience.
- Four-year degree in an IT-related field
- Must have experience with ERP Systems including Point of Sale, Procurement, Logistics, Inventory Management, Order Management, and Financial Management.
- Must have experience with implementing & managing communication platforms including VOIP.
- Must have experience with implementation & management of Fortinet network technologies including routers, firewall, switches, and wireless access points.
- Must have implementation and management experience working with Microsoft technologies including Azure, Office 365, Microsoft Security and Windows.
- Must have experience with Development, Implementation and Management of Cybersecurity best practices.
- Must have experience with Project Management & managing multiple complex projects.
- Experience of applicable security best practices and requirements (e.g., PCI, SOX, HIPPA, etc.)
- Experience with Disaster Recovery & Business Continuity Planning.
- Experience with best practices surrounding change and release management, testing, operational documentation.
- Must have problem-solving skills.
- Must have communication and documentation skills.
- Must have experience with organizing, prioritizing, and handling multiple tasks.
- Develop, implement, manage, and support all IT Systems, including servers, networks, desktops, printers, software, and telecommunications.
- Manage IT staff by overseeing training, one-on-one coaching, and providing ongoing feedback, including conducting performance reviews.
- Review, analyze, test, recommend, and implement new enterprise-level software applications and hardware equipment in all areas of Borsheims.
- Initiate, supervise, and perform enhancements, installations, upgrades, and ongoing maintenance of IT systems to have a secure and optimal uptime for business operations, including responding to off-hours outages.
- Conceive, implement, and monitor information systems policies, procedures, and controls to ensure data integrity, security, and legal and regulatory compliance.
- Consult with executive management to analyze IT and business systems needs for information and functional operations to determine the scope and priorities of projects.
- Develop and implement short-term and long-term technology planning.
- Create and manage hardware and software purchases, budgets, and staffing.
- Negotiate and contract with consultants, technical personnel, and vendors for services and products.
- Provide support and training to end users and other IT team members.
- Assist team in diagnosing and solving all IT-related requests.
Borsheims is a luxury jewelry and gift retailer and a proud member of the Berkshire Hathaway family. We value our employees and provide a family-friendly work environment and a flexible schedule for all. If hired, you would be eligible to enjoy Borsheims' excellent benefits, which include:
- Medical/Dental/Vision/Life Insurance
- Flexible Spending Account
- Wellness Program
- 401K
- Medical and Parental Paid Leaves
- Paid Time Off & Holiday Pay
- Regular Weekly Schedule
- No Late Nights and Sundays Off (We are closed on Sundays except during the holiday season and on Berkshire Weekend)
- Incredible Employee Discount
- Service Awards
- Promote from Within Philosophy
- Ongoing Education & Training