What are the responsibilities and job description for the Manager, Customer Supply Chain Services position at Bosch Group?
Company Description
At Bosch Mobility Aftermarket, we believe in creating a work culture that embodies our core values of grow, enjoy, and inspire. Our Mobility Aftermarket division provides diagnostic and repair shop equipment, spare parts, and repair solutions for passenger cars and commercial vehicles worldwide. Our Automotive Service Solutions operations supply testing and repair-shop technology, diagnostic software, service training, and information services.Our OE Wiper operations has several plants globally serving the OE's with innovative wiper arms.
As a member of our team, you will have the opportunity to grow your skills and knowledge while working with cutting-edge technology. We want you to enjoy what you do and feel inspired to contribute your best to our customers and to the growth of our business. We believe that by cultivating a work environment that encourages personal and professional growth, enjoyment, and inspiration, we can achieve great things together.
Join us at Bosch Mobility Aftermarket and help us shape the future of mobility!
Job Description
The Manager - Customer Supply Chain Services is responsible for enabling and supporting all order to cash resources which includes external resource providers, regional process consultant, customer consultant teams. This role is the key lever for customer satisfaction, productivity, and profitability within the order to cash workflow by improving overall order to cash process performance. Critical responsibilities within this role include process support for system enhancements and integration as well as matching processes support to meet all customer requirements. Must be a partner with all business leaders to ensure that performance and customer requirements are understood and clearly communicated to the back-office team to ensure proper enabling, support, and improvement activities. Participate in Global Governance activities and strategic initiatives to understand and influence strategic direction.
Qualifications
- Bachelor’s Degree required.
- Minimum 10 years of applicable work experience required.
- Advanced knowledge in SAP order-to-cash processes required.
- Business Process Expert in Customer Service and Order to Cash required.
- Strong Entrepreneurial mind-set with knowledge in multiple business disciplines.
- Takes immediate corrective actions when detecting deviations from expected target level.
- KPI oriented, number driven. Advanced MS Office skills.
Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization not available.
Additional Information
Comprehensive Benefit Offering – All benefits are effective DAY 1!
- Medical, Dental & Vision
- Life and Supplement Life
- Long and Short Term Disability (after 30 days)
- Paid Time Off & Holidays
- 401K – with generous company match
- In addition to 401K, additional retirement benefit 100% company paid
- Annual bonuses
- Tuition Assistance
- Paid Volunteer Time
- Associate Discounts on Bosch products like home appliances, power-tools, thermal products like tank-less water heaters and more
https://www.bosch.us/careers/why-bosch/culture-and-benefits/
https://www.myboschbenefits.com/public/welcome
