Outbound Shipping Supervisor

Company Description

Welcome to Bosch Power Tools in West Memphis, AR, where innovation meets action in our bustling warehousing operation! As a key division of Robert Bosch Tool Corporation NA, we’re not just distributing top-tier power tools—we’re driving excellence and efficiency every step of the way. Our state-of-the-art facility is a hub of activity, where every day is an adventure in logistics and distribution.
Here at Bosch Power Tools, we infuse our work with passion, energy, and a sense of ownership. Our team thrives on the excitement of optimizing operations and delivering high-quality tools to professionals around the world. We believe in making work fun and engaging while pushing the boundaries of what’s possible in warehousing and distribution.
If you’re ready to join a team where your drive and enthusiasm are valued, and where every role contributes to our mission, come experience the #LikeABosch spirit with us!

Job Description

The Outbound Shipping Supervisor is responsible for the direct oversight and execution of all outbound shipping operations. This role ensures the company’s distribution activities are efficient, accurate, cost-effective, and aligned with internal policies and external customer expectations. The supervisor drives day-to-day operational excellence, enforces safety and compliance standards, manages team performance, and leads continuous improvement efforts across the shipping function.

Key Responsibilities

• Manage daily outbound shipping operations to ensure accurate, on-time, and complete order fulfillment.

• Lead and promote a culture of safety and environmental responsibility by ensuring all team members follow regulatory and company safety policies consistently and fairly.

• Oversee and enforce documentation, compliance, and training related to shipping processes and workplace instructions (WPIs) to ensure service levels are met effectively.

• Drive innovation and critical thinking across strategic and tactical operations to improve performance and address evolving customer and business needs.

• Explore, identify, and implement performance improvement and cost optimization opportunities within the shipping function.

• Track and report key performance indicators (KPIs), including On-Time Delivery (OTD) delivery, fill rates, same-day shipments, shipping cost per unit, inventory accuracy, and labor productivity.

• Conduct root cause analysis for logistics or transportation issues; implement corrective actions for customer complaints and service failures.

• Ensure compliance with all carrier requirements and legal, quality, and safety standards in handling outbound shipments.

• Collaborate with cross-functional teams such as Production, Sales, Purchasing, and Quality to align shipping activities with business demands.

• Ensure Health & Safety training and compliance activities are completed, maintained, and embedded into daily operations.

• Coach, develop, and hold team members accountable through daily engagement, hands-on training, and structured feedback.

• Build a flexible, cross-functional team capable of performing various tasks across the shipping and warehouse environment.

• Define equipment, tools, and staffing needs to meet departmental goals and support operational readiness.

• Maintain accurate inventory by ensuring proper handling, documentation, and verification of all outgoing materials.

• Participate in special projects, continuous improvement events, and support strategic customer service initiatives.

Qualifications

• High school diploma or GED required.

• Associate degree in a technical or vocational discipline preferred.

• Bachelor’s degree in Business, Supply Chain, Logistics, or related field strongly preferred.

• 4–8 years of supervisory experience in a warehouse or distribution environment may be considered in lieu of formal education.

Required Skills and Competencies

• Proficient in SAP Sales & Distribution modules.

• Familiarity with Blue Yonder (Warehouse Management or Transportation Systems) preferred.

• Intermediate proficiency in Microsoft Office tools (Excel, Word, PowerPoint, Teams).

• Strong written and verbal communication skills.

• Ability to lead teams, manage conflict, and develop talent.

• Analytical thinking and problem-solving skills for operational issues and continuous improvement initiatives.

• Strong understanding of safety, regulatory, and compliance requirements in a warehouse/distribution setting.

Physical Requirements

• Frequent standing, walking, and movement throughout the warehouse.

• Ability to lift and handle materials up to 25 lbs.

• Occasional climbing, crouching, twisting, and reaching.

• Frequent use of hands for grasping, typing, and material handling.

• Ability to navigate between warehouse and office settings as needed.

Work Environment

• Exposure to warehouse conditions including temperature variations, material handling equipment, and operational noise.

• Mandatory use of personal protective equipment (PPE) in designated areas.

• Must adhere to hygiene and cleanliness standards applicable to the distribution environment.

Additional Information

By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.

BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives

• FIRST Robotics (For Inspiration and Recognition of Science and Technology)
• AWIM (A World In Motion)

Thanks to the work of every associate, Bosch has been recognized for award-winning culture by the following organizations:

• Great Place to Work™ Certified, 2024
• Fortune’s World’s Most Admired Companies, 2024
• America’s Best Large Employers, 2024
• America’s Best Employers for Diversity, 2024
• America’s Greatest Workplaces for Women, Newsweek2024
• Greatest Workplaces for Diversity, Newsweek 2024

Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available.

The U.S. base entry salary for this full-time position starts at $71,000. Compensation offered is dependent on the facts and circumstances of each opening. We take into consideration several factors, including, but not limited to, the minimum requirements outlined in the job ad, work experience, job knowledge, the position’s work location, and external market conditions when determining the final base pay / salary.

In addition to your base salary, Bosch offers a comprehensive benefits package that includes health, dental, and vision plans; health savings accounts (HSA); flexible spending accounts; 401(K) retirement plan with an attractive employer match; wellness programs; life insurance; short and long term disability insurance; paid time off; parental leave, adoption assistance; and reimbursement of education expenses. Learn more about our full benefits offerings by visiting: https://www.myboschbenefits.com/public/welcome. Pay ranges included in the postings generally reflect base salary; certain positions may include bonus, commission, or additional benefits.

Salary estimates published on online job boards, rather than the Bosch US Careers Page, may not be a true representation of the actual pay range offered for this position.