What are the responsibilities and job description for the CASH OFFICE/ CUSTOMER SERVICE DESK ASSOCIATE position at Boscov's Department Store, LLC?
Cash Office / Customer Service Desk Associate
Bring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for a Cash Office / Customer Service Desk Associate to join our retail team.
Job Responsibilities
Responsibilities of the Cash Office Associate portion include :
Reconciliation of Cash Receipts
Counting the safe
Performance of audits
Accurately and efficiently completing all daily paperwork while adhering to company policies and procedures
Register repair / Answering questions related to the register
Responsibilities of the Customer Service Associate portion include :
Provide customer service by completing customer requests and / or resolving issues in a timely manner.
Accurately and efficiently complete all transactions and paperwork, adhering to all company policies & procedures.
Make storewide announcements over public address system.
Handle layaway storage, maintain records, receive payments and release merchandise.
Job Requirements
Successful candidates for this role should have the ability to actively engage coworkers to provide excellent customer service.
Additional requirements include :
Possess basic math skills
Prior cash handling required
Retail and / or banking experience, preferred
Ability to operate an adding machine
Excellent written, verbal, and interpersonal communication skills with customers, coworkers, and management
Ability to learn computer systems, POS register, and telxon
Available to work varied days and hours as work schedule requires, including evenings and weekends
Benefits
At Boscovs, we value our employees, and thats why we provide a competitive compensation and benefits package. As a member of our retail operations team, you will be eligible to receive :
Competitive starting rate
Weekly Pay
Comprehensive benefits package, including medical / dental
Paid Vacations and Personal days
Liberal Employee Discounts
Opportunity for Advancement
Much More!
Work where people love to shop!
Equal Opportunity Employer
