What are the responsibilities and job description for the Cash Office/ Customer Service Desk Associate - FT position at Boscov's Department Store?
Cash Office/ Customer Service Desk Associate
Bring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for a Cash Office/ Customer Service Desk Associate to join our retail team.
Job Responsibilities
Responsibilities of the Cash Office Associate portion include:
Successful candidates for this role should have the ability to actively engage coworkers to provide excellent customer service.
Additional requirements include:
Bring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for a Cash Office/ Customer Service Desk Associate to join our retail team.
Job Responsibilities
Responsibilities of the Cash Office Associate portion include:
- Reconciliation of Cash Receipts
- Counting the safe
- Performance of audits
- Accurately and efficiently completing all daily paperwork while adhering to company policies and procedures
- Register repair/ Answering questions related to the register
- Provide customer service by completing customer requests and/or resolving issues in a timely manner.
- Accurately and efficiently complete all transactions and paperwork, adhering to all company policies & procedures.
- Make storewide announcements over public address system.
- Handle layaway storage, maintain records, receive payments and release merchandise.
Successful candidates for this role should have the ability to actively engage coworkers to provide excellent customer service.
Additional requirements include:
- Possess basic math skills
- Prior cash handling required
- Retail and/or banking experience, preferred
- Ability to operate an adding machine
- Excellent written, verbal, and interpersonal communication skills with customers, coworkers, and management
- Ability to learn computer systems, POS register, and telxon
- Available to work varied days and hours as work schedule requires, including evenings and weekends
At Boscov’s, we value our employees, and that’s why we provide a competitive compensation and benefits package. As a Full-Time member of our retail operations team, you will be eligible to receive:
Equal Opportunity Employer
- Comprehensive benefits package, including medical/dental/vision
- Short term disability/ Long term disability- voluntary
- Life Insurance (company paid)
- 401(k) w/ company match
- Weekly Pay
- Paid vacation
- Liberal employee discount
Equal Opportunity Employer
