What are the responsibilities and job description for the Call Center Representative, Shop by Phone- PT position at Boscov's?
Job Description
Call Center Representatives - PT- NEW STARTING RATE!
Saturday required)
Must be available between the hours of 9 AM to 8 PM
Do you enjoy retailing but are looking to learn about the ecommerce side of the business? Then join our care center team today! Our Care Center Representatives are the front lines to assisting our customers via phone with navigating our website and placing orders.
Provide detailed product descriptions for merchandise on the Boscov's website
Answer incoming calls for all store locations
Opportunity to learn additional customer service functions within our care center such as on line chat.
Job Requirements
Excellent customer service skills; sales skills helpful
Excellent written, verbal, and interpersonal communication skills; Good team player; ability to multi-task
Ability to work in a fast paced & goal oriented environment
Excellent computer skills
Online shopping experience a plus
Desire to learn additional skills to enhance level of customer services provided
Flexible scheduling to include evening, weekends and holidays
Benefits
At Boscov's, we value our employees, and that's why we provide a competitive compensation and benefits package. As a member of our contact center operations team you will be eligible to receive :
Weekly Pay
New Starting Rate!
Bonus compensation for successfully promoting the Boscov's Credit Card
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