You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most. 

At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for nearly 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical. 

The Information Technology team at Bose exists to deliver valuable and reliable business and technology solutions with an innovative, engaged, and collaborative team focused on contributing to our corporate vision.

Job Description

About Bose

You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most.

At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for nearly 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical.

About the IT Team

For six decades, Bose’s unwavering commitment to innovate has ignited the creativity of our employees and partners. Our vision for the Bose IT organization is to be the preferred IT partner, consistently delivering integrated solutions with speed and quality that drive business value. If you’re passionate about transforming IT services, join us in powering the next wave of innovation at Bose.

About the Job

Job Profile:

We are hiring a Manager of IT Shared Service Applications. The Senior Manager of IT Shared Service Applications is responsible for leading and aligning the strategy and delivery of critical shared service applications across Finance, Indirect Procurement, Tax, Integration, and Automation. This leader will be the key bridge between strategic business objectives and tactical IT delivery, driving value, efficiency, and excellence within each of these domains.

The Shared Service Applications are critical systems that make up the backbone of enterprise IT. Also, IT change is at the foundation of many of our most transformational programs and nearly all of them run through the shared services. We are seeking to hire a leader who will thrive in this dynamic and challenging environment. Someone who can operate at a senior level as a business leader and who can get into detailed conversations with their teams to understand the problems we face and how to solve them. The ideal candidate will be adept at situationally managing both internal and outsourced teams for results.

Reporting to the Senior Director of Global Applications Delivery, this role is part of an organization that supports all applications cross-functionally—from customer experience and sales to supply chain and G&A functions. The Senior Manager will work closely with their peers and senior business stakeholders across these functions to ensure alignment and enable digital transformation and operational excellence.

Specific Responsibilities:

Strategic Leadership and Alignment:

• Collaborate with business leaders to define and execute a cohesive IT roadmap aligned with organizational goals for Finance, Indirect Procurement, Tax, Integration, and Automation.
• Facilitate discussions with stakeholders to understand business needs, propose strategic initiatives, and prioritize a project portfolio that drives measurable business impact.
• Act as a thought leader in integrating emerging technologies and automation strategies to enhance service delivery and operational efficiency across shared services.

Delivery Management:

• Oversee three delivery functions, each with a dedicated team responsible for the effective planning, implementation, and support of their respective areas:
  • Finance/Indirect Procurement/Tax Applications: Ensure these platforms deliver continuous business value, meet compliance standards, and are optimized for usability and reliability. Prepare the organization for capabilities available from modern ERP solutions.
  • Integration Services: Lead the team in supporting the end-to-end integration landscape, facilitating robust, scalable connections across the IT environment, especially with external partners.
  • Automation Services: Advance the Automation Center of Excellence by fostering a citizen developer program, establishing best practices, and promoting the adoption of RPA and intelligent automation tools.
• Ensure delivery teams adhere to corporate guidelines and best practices in solution design, quality control, and change management.

Vendor and Financial Management:

• Oversee vendor relationships and contracts, ensuring delivery quality, budget adherence, and service alignment with business needs.
• Drive cost management and value realization for investments, partnering with procurement and finance to optimize software licensing, support contracts, and cloud resources.
• Establish SLAs, KPIs, and other metrics to evaluate vendor performance and accountability.

People and Performance Management:

• Lead a high-performing team, including direct reports and matrixed contributors, fostering a culture of collaboration, accountability, and continuous learning.
• Mentor delivery managers, providing guidance to enhance their effectiveness, build strategic thinking, and improve operational management.
• Drive talent development within the team, supporting career growth, skill development, and succession planning.

Leadership in Action:

• Demonstrate alignment with the company’s mission and long-range vision (LRV), consistently encouraging a connection between individual contributions and the broader organizational objectives.
• Champion cross-functional collaboration and “breaking down silos” by actively engaging with other IT and business leaders.
• Act as a change agent, embracing continuous improvement, promoting resilience, and navigating complex organizational dynamics with composure, optimism, and a focus on impact.
• Maintain high ethical standards and model the values of the organization, setting a positive tone for the team and cultivating a strong sense of accountability and integrity.

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field. Master’s degree preferred.
• 10 years of experience in IT, with at least 5 years in a senior management role overseeing shared service applications or similar domains.
• Proven experience managing cross-functional delivery teams in finance applications, integration platforms, and automation technologies.
• Strong knowledge of integration methodologies (e.g., EDI, API management) and automation platforms (e.g., RPA tools).
• Demonstrated vendor management expertise, including negotiation, performance management, and cost optimization.
• Familiarity with financial management practices, including budgeting, ROI analysis, and fiscal responsibility.
• Exceptional interpersonal, communication, and data storytelling skills to influence and engage stakeholders at all levels.

Preferred Experience and Skills:

• Experience within or significant understanding of supply chain, finance, and procurement processes within an Automotive, Consumer Electronics, and/or third-party manufacturing environment.
• Proficiency in Agile and Scaled Agile frameworks, with a focus on portfolio planning and resource allocation across agile programs. 
• Relevant certifications (e.g., PMP, Six Sigma, SAFe) and experience in process improvement initiatives a plus.

This position is ideal for a leader with both strategic and hands-on expertise in shared service applications, looking to create impactful change and drive the digital evolution of core business functions.

*** This role is hybrid, with three in-person days at our Atlanta office. This requirement is non-flexible.

What We Offer

“My vision is for each and every one of us to be able to work in a climate that allows individuals to reach their fullest human potential.” – Dr. Amar Bose, Founder

To realize that vision, we are constantly evolving our culture to create an environment that welcomes diverse perspectives, facilitates inclusivity, and prioritizes personal and professional growth. This drives innovation which, at Bose, is amplified when everyone experiences a collective sense of belonging and feels valued for who they are. Each of us, no matter what level, role, or function, plays an active role in helping us innovate. We reward our employees with competitive compensation, development opportunities, and comprehensive and flexible benefits that support our employees and their families. In an increasingly competitive global market, inclusivity is, now more than ever, critical to success.

#LI-TS2

Bose is an equal opportunity employer that is committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. For additional information, please review: (1) the EEO is the Law Poster (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf); and (2) its Supplements (http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm). Please note, the company's pay transparency is available at http://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf. Bose is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to Wellbeing@bose.com and let us know the nature of your request and your contact information.

Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.

If you believe you need a reasonable accommodation, please send a note to wellbeing@bose.com