What are the responsibilities and job description for the Quality Assurance Technician position at Bose?
You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most.
At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for nearly 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical.
At Bose, we are constantly learning and constantly curious. We never stop imagining what better sound sounds like. The Product team leads the transformation of ideas through research, design, development, marketing, and sales, unleashing the transformative power of sound and delivering the best products on the market.
Job Description
Job Title: Quality Technician—Global Change Management
Job Location: Troy, MI
Department: CM Operations & Quality
Reports to: Change Project Manager
Job Summary:
As a Quality Technician within the Global Change Management team, you will play a critical role in supporting active change projects, with a focus on tooling and Production Part Approval Process (PPAP) submissions. You will work in a fast-paced, dynamic environment and be responsible for managing the quality aspects of changes related to global OEM customers, ensuring compliance and smooth project execution.
As a Quality Technician within the Global Change Management team, you will play a critical role in supporting active change projects, with a focus on tooling and Production Part Approval Process (PPAP) submissions. You will work in a fast-paced, dynamic environment and be responsible for managing the quality aspects of changes related to global OEM customers, ensuring compliance and smooth project execution.
Job Description:
The Quality Technician will work closely with Bose Regional Offices and local support groups to interpret and understand tooling change requirements and will guide the internal teams and suppliers to meet requirements on time and within budget. The Quality Technician will also coordinate and execute PPAP submissions that align with Bose customer requirements. This position will be best filled by someone with strong initiative, excellent communication and organizational skills, and a desire to learn about audio systems and challenges presented in the global automotive environment.
Key Responsibilities:
- Support post-SOP (Start of Production) tooling, PCN (Part Change Notification) triage, and PPAP-related change projects, ensuring quality standards are met and documentation is accurate
- Act as the primary liaison between engineering, manufacturing, quality, and supplier teams for tooling change project execution, implementation, and closure
- Collaborate with global Original Equipment Manufacturers (OEMs) to ensure timely and accurate PPAP submissions
- Ensure timely and effective communication of project status, potential risks, and quality concerns to key stakeholders
- Manage and coordinate multiple projects simultaneously, adapting to shifting priorities and timelines
- Support continuous improvement initiatives within the change management and PPAP processes
Qualifications:
- Education: Postsecondary Certification or associate’s degree
- Experience: Minimum of 1-2 years of automotive work experience with strong engineering fundamentals and organizational skills.
- Technical Skills: Understanding of tooling processes, PPAP requirements, and quality control in the automotive industry, or willingness to learn.
- Communication: Exceptional written and verbal communication skills, with the ability to present complex information clearly to global teams. English required.
- Problem-Solving: Proven track record in problem-solving and decision-making in a fast-paced environment. Takes initiative and is self-driven to deliver results beyond expectations.
- Adaptability: Ability to work with ambiguity and navigate through business transformation effectively.
- Collaboration: Experience working in cross-functional teams and managing multiple stakeholders.
Preferred Qualifications:
- Experience in global change management and/or PPAP within the automotive industry
- BS in engineering, or equivalent
- Spanish fluency advantageous
Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.
If you believe you need a reasonable accommodation, please send a note to
wellbeing@bose.com
