What are the responsibilities and job description for the Call Center Dialer Manager position at Bosley?
Ready to Dial Up Your Career? We’re Hiring a Call Center Dialer Manager! 📞
Are you a dialer system expert with a knack for optimizing efficiency? Do you thrive on analyzing data, configuring call flows, and ensuring seamless call center operations? If so, we have the perfect role for you!
At Bosley, we’re looking for a Call Center Dialer Manager to take charge of our dialer operations and lead management processes. This is your chance to be at the heart of our sales and marketing efforts, driving performance, maximizing results, and making an impact every single day.
What You’ll Do :
- Manage and optimize call center dialer operations to ensure peak efficiency.
- Analyze, configure, and implement call routing solutions, IVR changes, and contact flows.
- Maintain and oversee phone number inventory and usage.
- Troubleshoot and resolve technical issues related to call routing and call quality.
- Collaborate with vendors, engineers, and business teams to develop technical solutions.
- Ensure compliance with best practices, security policies, and data management standards.
- Leverage CRM integration (Salesforce knowledge a plus!) to streamline call center functions.
What You Bring to the Table :
Qualifications :
Why Join Us?
Don’t miss out—apply today and let’s amplify success together!
