What are the responsibilities and job description for the Benefits Administrator position at Bosselman Administrative Services, Inc?
Overview
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The Benefits Administrator is responsible for the daily administration of employee benefit plans. This position will act as a liaison between employees and benefit providers; ensure compliance with all federal and state laws and follow detailed procedures and ensure accuracy in documentation and data management. This position plays an integral role in helping employees understand Company benefits.
Bosselman has many benefits to offer you that you will not find anywhere else like:
- Paid vacation
- 401K and matching contributions
- Health, dental and vision insurance
- Short and long term disability insurance
- Life insurance
- A clearly defined path for growth
- On-demand pay with PayActiv (access to earned but not yet paid wages)
- And much more!
Bosselman offers on-demand pay (access to earned but not yet paid wages) through:
Responsibilities
- Administers employee benefit programs such as health, dental, vision, short and long term disability, life insurance, supplemental coverage policies, retirement, flexible spending accounts and pet insurance.
- Maintains confidentiality; ensuring information is handled discreetly and data protected under HIPAA meets industry standards for compliance.
- Teaches employees about benefit options by providing excellent customer service to employees who walk-in as well as taking phone calls, putting together benefit guides and mass communications; finding effective ways to clearly present information through spoken or written word. Use tact when expressing ideas or opinions and be able to adapt presentations to suit a particular audience.
- Handles benefit inquiries and complaints to ensure quick, equitable, courteous resolution.
- Runs reports in the HCM system, reconciles benefit invoices and with approval, submits for payment on a monthly basis.
- Administers the service award program, fields questions and works through issues.
- Processes payments for benefits premiums such as when employees on a leave of absence.
- Works closely with auditors and payroll on annual 401K audit; prepares and uploads documents, runs reports and answers questions.
- Administers the general leave of absence and FMLA programs, tracks absences, communicates with managers and coordinates with the HR generalists.
- Actively involved in open enrollment process. Works with the broker, prepares announcement materials, reviews benefits guides for accuracy, makes arrangements for employee meetings, works with carriers on integrations, responsible for the backend set up on HCM system, and administers the collection of enrollments and processing of said information for activation.
- Administers mandatory recordkeeping and reporting to comply with all Affordable Care Act requirements.
- Coordinates wellness events such as flu shot clinic and blood drives.
- Assists department team members as needed.
- Displays honest, trustworthy and ethical behavior when dealing with internal and external customers.
- Displays enthusiasm and promote a friendly group working environment.
- Regular attendance that is punctual and dependable is required.
- Provides friendly and competent customer service.
Additional Job Duties:
- Assists in other HR related duties as assigned by the HR Director.
Supervisory Responsibilities:
- This job has no supervisory responsibilities.
Qualifications
Education and/or Experience (include certs or licenses needed):
- High School Diploma or equivalent required.
- Associates degree in business preferred.
- One to three years office experience with a minimum of one year in a benefits administration.
- Previous Human Resources experience highly preferred.
Minimum Qualifications:
- Knowledge of federal, state and local employment law and regulation.
- Highly organized with a record of prioritizing multiple projects and meeting deadlines.
- Must be detail oriented.
- Excellent customer service and interpersonal skills required.
- Excellent analytical and problem solving skills.
- Proficient in Microsoft Office Suite
- Must be able to communicate in English. – IF APPLICABLE
- Able and willing to deliver friendly, courteous, and prompt customer service.
- Able and willing to work cooperatively with other team members.
Physical Requirements: The physical demands described here are representative of those that must be met by the Benefits Administrator I to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.
- The employee must occasionally lift and/or move up to 40 lbs., while performing the duties of this job, the employee is required to sit long periods of time and occasionally required to stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk and hear.
- Physical attendance at the primary work location is required.