What are the responsibilities and job description for the General Manager position at Bosselman Enterprises?
OverviewJOIN OUR TEAM!
The General Manager is responsible for the overall day-to-day operation and business at the location. Manages hiring, scheduling, training, and performance of Team Members and ensures safety procedures are met. Responsible for financial performance and maintains profit and loss statement.
Are you the right candidate for this opportunity Make sure to read the full description below.
Boss Shops offers many benefits :
Paid vacation
401K and matching contributions
Health, dental and vision insurance
Short and long term disability insurance
Life insurance
A clearly defined path for growth
On-demand pay with PayActiv (access to earned but not yet paid wages)
And much more!
Responsibilities
Manage all aspects of the hiring process of location staff including interviewing, candidate sourcing, selection, offers, drug screen, and onboarding.
Ensure strict adherence to and enforcement of all company safety policies and procedures.
Follow all OSHA & Safety procedures set by the company policy and procedure manual.
Complete performance evaluations on new hires after 90 days and all employees annually or as needed; conduct daily safety meetings.
Conduct coaching and issue corrective action; approve payroll.
Ensure all employees are trained properly and follow procedures set forth.
Maintain cleanliness of the shop and sales floor.
Maintain a profitable business unit; achieve all budgeted goals.
Ensure team members follow the dress code policy.
Manage product and equipment inventories.
Complete weekly inventory counts as required.
Complete tire counts to ensure inventory is accurate.
Ensure service equipment is in good working condition.
Ensure invoices are reconciled daily.
Review work orders and service tickets for accuracy.
Resolve problems that can't be handled at a lower level (customer, personnel, mechanical).
Conduct shop training meetings monthly and communicate pricing promotions and policy / procedure changes.
Evaluate, document, and communicate any return job problems to the Corporate office.
Update all national accounts weekly.
Ensure all procedure manuals are available for employees.
Work alongside Team Members on the shop and sales floors.
Stay current on LMS training and ensure Team Members complete training as assigned.
Provide friendly and competent customer service.
Report for work in a timely manner when scheduled.
Qualifications
Education and / or Experience :
Three to five years related experience and / or training; or equivalent combination of education and experience.
Minimum Qualifications :
Current valid driver's license and be insurable to drive.
Ability to get DOT, TIA, and other certifications.
Basic keyboarding skills.
Basic understanding of computer operations.
Must work a minimum of 50 hours per week.
Able to work weekends, holidays, and as needed.
Must have reliable transportation and phone.
Must be able to communicate in English.
Able and willing to deliver friendly, courteous, and prompt customer service.
Able and willing to work cooperatively with other team members.
Physical Requirements : The physical demands described here are representative of those that must be met by the General Manager to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.
The employee must occasionally lift and / or move up to 75 lbs. while performing the duties of this job. The employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.
Physical attendance at the primary work location is required.
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