What are the responsibilities and job description for the Hotel Housekeeper position at Bosselman Motels, Inc?
Overview
The Housekeeper is responsible for maintaining cleanliness of the Motel at a level consistent with Bosselman and brand standards.
Bosselman has many benefits to offer you that you will not find anywhere else like:
- Paid vacation
- 401K and matching contributions
- Health, dental and vision insurance
- Short and long term disability insurance
- Life insurance
- A clearly defined path for growth
- On-demand pay with PayActiv (access to earned but not yet paid wages)
- And much more!
Bosselman offers on-demand pay (access to earned but not yet paid wages) through:
Responsibilities
- Performs daily cleaning on an average of 30 minutes per room with the exception of unusually dirty rooms or suite style rooms.
- Ensures uniform and personal appearance is clean, professional and falls within brand standards as well as the Bosselman handbook.
- Ensures the cleanliness, organization, and overall appearance of the Hotel meets company and franchise standards.
- Performs daily cleaning as detailed in brand training.
- Performs detail cleaning. (e.g. carpet shampooing, floor steaming, flipping mattresses, HVAC vent/PTAC detailing, detailing light fixtures, scrubbing walls and baseboards, and replacing smoke alarm and carbon monoxide batteries.
- Performs light maintenance or leave detailed maintenance notes if the property has maintenance personnel on staff. (change light bulbs, etc.)
- Communicates with management regarding knowledge of any in room or property damages caused by guests as soon as it is noticed e.g. destroyed linens, evidence of smoking or drugs, holes in walls, stolen TV).
- Practices all company safety procedures to ensure a safe environment for employees and customers.
- Keeps all cleaning supplies stocked, labeled, and properly stored.
- Completes all brand standard training and Bosselman LMS training.
- Provides friendly and competent customer service with a smile.
- Reports for work in a timely manner when scheduled with regular and consistent attendance.
Additional Job Duties:
- Assists in other duties, as assigned in a timely manner.
Supervisory Responsibilities:
- This job has no supervisory responsibilities.
Qualifications
Education and/or Experience (include certs or licenses needed):
- Motel/hotel, retail, custodial or guest service experience preferred.
Minimum Qualifications:
- Must be able to work well with others and independently.
- Must have a basic knowledge of cleaning and forms of bacterial and viral transmission.
- Must have reliable transportation and phone or a number to be reached at.
- Must be available to work holidays, weekends, or any time needed.
- Must be able to communicate in English. – IF APPLICABLE
- Able and willing to deliver friendly, courteous, and prompt customer service.
- Able and willing to work cooperatively with other team members.
Physical Requirements: The physical demands described here are representative of those that must be met by the Housekeeper to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.
- The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.
- Physical attendance at the primary work location is required.