What are the responsibilities and job description for the Salesforce Service Cloud position at Bossini Technologies?
Job Details
Role: Salesforce Admin with BA
Location: Fremont, CA
Mode: Onsite
No OPT/CPT.
Engagement: W2, 1099 only
NO C2C
Minimum Skills Required:
5 years of experience in Salesforce Service Cloud configurations
In-depth knowledge of Salesforce products and functionality
Experience working in complex salesforce orgs
Experience working with Base customization (Record types, objects, page layouts, macros, flows, reports and dashboards, etc.), security models, lightning framework, apps, and consoles
Understand requirements from stakeholders and translate them into Salesforce solutions.
Experience working with integrations and managed packages.
Ability to work in aggressive project timelines/Flexible to work with different timezones.
Salesforce Certified Advanced Administrator
Preferred Qualifications:
Experience with Apex, Visualforce, Lightning Record Pages
Experience working on Omni Channel (Skill Based Routing), Knowledge Management
Salesforce Certified Developer, Service Cloud Consultant and App Builder certifications
Excellent communication be able to document requirements, test cases, UAT plan and drive business stakeholder alignment.
Able to migrate Metadata via CI/CD from sandbox to next higher orgs.
