What are the responsibilities and job description for the Incident Manager position at Boston Associate Software Systems?
Job Details
4 years of experience working with IT Incident Response Operations
Experience with ITIL Service Management and Incident Management.
Lead technical SMEs in complying with ITIL best practices for Service management and Incident Response..
Experience using Microsoft Outlook (email, calendaring, meeting setup) and Microsoft Teams (calendaring, meeting setup, chat, team functions) to setup meetings, manage calendars, work on documents, and receive, respond, and send emails in various formats to include attachments and links
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