What are the responsibilities and job description for the Administrative Associate III- Social Work Dept position at Boston Children's Hospital?
The Administrative Associate III within the Social Work department will:
- Assist supervisor with special projects and preparation of complex reports and documents.
- Collect and compiles information from diverse sources, perform calculations, create charts, graphs, and spreadsheets, and perform other related duties as requested.
- Transcribe and type correspondence, forms, reports, manuscripts, and other materials involving complex scientific, technical, and/or specialized terminology from recorded dictation, shorthand, or rough draft.
- Answer, screen, and route telephone calls and greet and direct visitors and staff. Provides routine and/or standardized information within scope of knowledge and authority.
- Receive, screen, and draft responses to correspondence.
- Schedule appointments and meetings and maintain personal calendars for physician/supervisor(s).
- Reserve meeting locations, orders supplies and equipment and prepare meeting agenda and other materials. Prepare travel arrangements as necessary.
- Assist in organizing and scheduling conferences, seminars, and other department-sponsored programs or events, by receiving and recording registration forms and fees, ordering supplies and services, and performing other related duties as assigned.
- Maintain departmental files, records, and databases.
- Enter information from source documents into computer databases and/or spreadsheets, compiling, printing, and distributing periodic reports, mailing labels, and other information as needed.
- Monitor and maintain office equipment and supply inventory. Reorder standard office supplies according to established guidelines and requests equipment repair services as needed.
- Receives and reconciles supply orders and invoices, identifying and resolving delays, billing errors, or discrepancies.
- Communicate with hospital support service departments to request needed services.
- Prepare, route, and track routine administrative forms and documents. Route materials for required authorizations and monitors receipt by final destination.
- Communicates with other hospital departments to resolve delays and errors.
- Lead and oversee work of designated office support personnel. Plan, prioritize, and delegate work assignments and monitor performance, providing feedback and guidance as needed.
- Serve as a resource on departmental policies and procedures and provide assistance in resolving administrative problems and issues.
- High School diploma/GED
- One year of related experience.
- An in-depth knowledge and understanding of the department and hospital programs, policies, procedures, and information related to his/her functions and services.
- Ability to assist in overseeing the daily activities of co-workers to help plan, prioritize and delegate work assignments.