What are the responsibilities and job description for the Professional Billing IT EPIC Analyst II position at Boston Children's Hospital?
This IT Epic Analyst II - Professional Billing and Claims will be responsible for:
This role is eligible for a hybrid-remote schedule
- Serves as a team resource in (Professional Billing) with a deepening knowledge of assigned operations, the related Epic application and relationships with other Epic products. Begins to specialize in a particular area of a broad process (e.g., an area of the revenue cycle, inpatient, ambulatory). Work typically requires an understanding of context and relationships between operations and Epic related systems in addition to understanding the basis for current configurations (i.e., historical decisions) in order to resolve moderately complex problems. Solutions typically involve changes to data, rules, and templates and often have large downstream implications.
- Engages end-users in operations to understand business needs (process, data and/or reporting) and the context for the current state. Clarifies and finalizes the scope of the request with the end-user/client. Conducts technology and operations analyses.
- Participates in analyzing tickets to identify need for project-based work (e.g., enhancement, system modifications).
- Following departmental protocol, independently performs moderately complex configuration to address business needs. Modifies rules which are often characterized by multiple variables, use of new elements or properties (e.g., visit types in Cadence), creation of templates based on standards (e.g., user access templates), some custom logic (although still straightforward), etc.
- Coordinates the implementation of solutions impacting the supported application, the external vendor, end users, and supporting technical teams. Researches and analyzes the functionality of vendor and internally developed applications as it relates to the supported application.
- Participates in upgrades by reviewing release notes that impact the supported Epic application. Outlines the necessary build and/or testing for review by senior team member or manager. Communicates upgrade milestones to project team and customers and manages to these. Creates, maintains and updates relevant test scripts. Performs intermediate system maintenance (e.g., working with sending systems to address interface errors, annual loading and updates for industry based edits).
- Engages in ongoing communication with super-users and their managers related to supported application and operational processes. Employs strong communication skills to explain moderately complex issues and influence others in reaching and implementing effective solutions.
- Regularly obtains feedback from super-users and their managers. May provide specialty training to user groups.
- Guides less experienced team members in necessary build and testing.
- May attend and present at external forums (i.e., Epic XGM Support - Expert Group Meeting).
- Bachelor’s Degree OR An Associate’s Degree with an additional 2 years of related experience or a high school diploma/GED with an additional 4 years of related experience may substitute for a Bachelor’s Degree.
- 3 years of experience directly involved in Epic Professional billing performing straightforward builds or template is preferred
- Epic certification in the following module is required:
- Professional Billing
- Professional Billing Claims
This role is eligible for a hybrid-remote schedule
