Mental Health Receptionist

Seeking a Full Time Mental Health Receptionist for our counseling office in Washingtonville, NY. Work schedule will be 8am-4pm, Mon-Fri. No weekends and we offer paid holidays. Pay rate will be approx. $20/hr-$22/hr, negotiable based on experience. Candidates must have a medical or mental health office background, NextGen EHR experience is a plus.

Please note: It is essential to maintain client confidentiality and demonstrate awareness, inclusivity, sensitivity, and humility with working with individuals from diverse backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture for this position.

Job responsibilities:

• Answer telephones, emails, schedule and follow-up in a timely manner
• Manage all staff clinical schedules, which includes appointments, cancellations, and will-call lists
• Handle check ins and check outs for all clients
• Handle all office scanning, updating, and filing medical records into client charts
• Handle cash and co-payments accurately and responsibly
• Provide outstanding customer service to every client
• Inform therapists of received calls, paperwork, and client inquiries, etc
• Assist director in management of office waitlist
• Process medical insurance information, verifying patient eligibility, and addressing any patient questions about insurance (liaise with Billing department as appropriate)
• Perform all duties assigned by management

BCHP will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law