What are the responsibilities and job description for the Administrative Support Coordinator position at Boston Chinatown Neighborhood Center?
Why Join Us
At BCNC, we are passionate about making a meaningful difference in our community. Our team is driven by a shared commitment to social impact and is both supportive and resourceful. We believe in fostering an empowering and inclusive work environment where every individual can contribute, grow, and thrive. If you are looking for a rewarding career that allows you to align your passion with making meaningful change, explore our open positions and join us in our mission to pave the way for a better tomorrow.
What You Will Do
The Administrative Support Coordinator is a member of the BCNC Family Services team. Family Services strengthens immigrant families to overcome challenging issues through mental health support services, case management, educational workshops, and counseling. You will provide culturally competent and linguistically accessible behavioral and mental health support services and help Chinese-speaking immigrant families adjust to the United States. You will report directly to the Director of Family Services.
In this role, you will:
- Assist in the coordination of meetings and events related to mental health, problem gambling prevention, and community health initiatives.
- Develop flyers, brochures, and other materials in English and Chinese to support outreach efforts.
- Attend and provide support at all meetings for key initiatives, including note-taking, managing attendance, and coordinating follow-ups.
- Provide administrative and tech support for community health projects, including event logistics, program registration, documentation, and communication in English and Chinese.
- Support in-person and virtual events such as MHFA community trainings by managing setup, tech support, and refreshments.
- Maintain thorough documentation of project activities, including attendance, meeting minutes, and survey responses to support outreach and service goals.
- Communicate directly with MHFA training registrants regarding inquiries or issues related to registration, prework completion, or course details.
- Attend an MHFA community training assigned by the supervisor to become certified as an MHFAider.
- Perform all duties in accordance with the agency’s policies and procedures.
- Perform other duties as assigned by the supervisor.
What We Look For
- High school diploma or equivalent required. Associate or BA degree preferred.
- Experience using computer/laptop and software such as MS Office and Zoom.
- Strong interpersonal and communication skills.
- Excellent organizational skills and ability to manage multiple tasks in a fast-paced environment.
- Ability to work independently and collaboratively.
- Professional working proficiency in writing, reading, and speaking in Cantonese or Mandarin Chinese is required.
What We Offer
- Competitive compensation package
- Comprehensive health coverage, including medical, dental, vision, and life insurance
- Retirement plan options with employer-matching
- Enhanced paid time off offerings for personal days, sick, vacation, and holidays
- Opportunities for professional development and growth
- Flexible work arrangements
Working Conditions
- Must be available to work a flexible schedule and may require local travel during the workday.
- Work is performed primarily in a standard work environment, including the operation of computer equipment, and physical demands associated with a traditional work setting, e.g., walking, standing, communicating, and other physical functions, as necessary.
Please Note
You must be authorized to work in the United States. BCNC does not provide sponsorship for an employment work visa.
BCNC is an equal opportunity non-profit organization that supports diversity and encourages all employees and applicants to apply. The language proficiency requirement is based solely on the needs of the position and is essential for fulfilling the role's responsibilities. BCNC is committed to non-discrimination and equal opportunity for all without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by Federal, State or Local laws.
