Academic & Student Services Assistant

Boston College Introduction

Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,484 full-time undergraduates and 5,250 graduate and professional students. Ranked 35 among national universities, Boston College has 888 full-time and 1,281 FTE faculty, 2,711 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.5 billion.

Job Description

The Academic Assistant provides administrative support to the Office of Student & Academic Services and the Law School community. Key responsibilities include managing the front desk operations, including answering the office’s phone and emails, sharing policies and following up with students as needed. When required, the Assistant will work with staff in other offices to ensure students' questions get answered and connect students to resources at the Law School and across the University. In addition, they will help with scheduling events/interviews/meetings, updating the website, filing and pulling documentation as needed, and resolving problems related to the office as they arise. This position is responsible to hire, train, and supervise a Graduate Assistant (in collaboration with the Assistant Director). Additionally, the Assistant processes department invoices and expense reports into PS Financials. This position also works closely with over 30 student organizations, including event planning, budget tracking, and more.

General Phone/email Support

Key essential functions include but are not limited to:

• Answers general academic or administrative questions that come to the main Student & Academic Services inbox and/or in person from students
• Answers office phone, follows up on voicemails, and connects students, as appropriate, to resources within the law school and university
• Stays up to date on academic policies and procedures and answers related student questions
• Facilitates the completion and filing of requested documents, including but not limited to; letters of good standing, 3:03 certification letters, bar certification forms, letters for permission to visit away, letters for permission to transfer
  
  

General administrative support

• Helps with filing and retrieval of documentation as needed
• Serves as general office manager related to the Student & Academic Services space, orders supplies, etc.
• Manages the migration of paper files to the new electronic filing system and works with central IT/Administration to ensure this is completed
• Serve as a collaborative team member of the office and the law school participating in projects, reports/analysis, new initiatives and programs, and school-wide programming. Support the needs of the Office of Student & Academic Services as assigned
• Hire, train, and supervise a Graduate Assistant (in collaboration with the Assistant Director) to also support the aforementioned functions
  
  

Scheduling and supporting events

• Manages event bookings for all student organizations, departmental event bookings, and other event needs as they arise
• Works collaboratively with Law School’s Event Coordinator for larger campus events
• Provides event support to the Assistant Dean of Diversity, Equity & Inclusion and the Director of Academic Success Programs as necessary
• Advises student organizations on event planning and helps them coordinate with the necessary departments on campus
• Assists with office programs and events such as orientation, commencement, registration advising sessions, wellness events, exam period, etc.
  
  

Financial Tracking

• Coordinates Procurement Card requests for all student organizations and for the Law Student Association
• Tracks student organization purchases. and ensures that all purchases fall within the school’s policies
• Responsible for maintaining receipts, invoices, and reimbursement requests for all student organizations
• Processes department invoices and expense reports, maintains budget tracking documents
  
  

The position reports to the Associate Director, Student & Academic Services.

Position Details

Department: 056101 - Dean - Law School

Position: 00011458 - Administrative Assistant, Student & Academic Services

Grade: 2ND

Hiring Range: $23.46/hr to $29.34/hr. Pay rate commensurate with relevant experience.

Requirements

• The Administrative Assistant must be attentive to detail
• Have strong organizational skills
• Strong verbal, writing and interpersonal communications skills
• Be able to handle multiple tasks with strict deadlines
• Be sensitive to and respect confidential information
• Have strong word processing, email, web site design, spreadsheet and Internet browser skills
• Have a calm, professional, and responsive presence
  
  

Desired

• A bachelor's degree is strongly preferred
• One to two years of related experience is strongly preferred
• An interest in law and international matters, and familiarity with at least one foreign language, are desirable but not required
  
  

Closing Statement

Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:

• Tuition remission for Employees
• Tuition remission for Spouses and Children who meet eligibility requirements
• Generous Medical, Dental, and Vision Insurance
• Low-Cost Life Insurance
• Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
• Paid Holidays Annually
• Generous Sick and Vacation Pay
• Additional benefits can be found on https://www.bc.edu/employeehandbook
  
  

Boston College conducts pre-employment background checks as part of the hiring process.

Boston College is an affirmative action, equal opportunity employer. In concert with our Jesuit, Catholic mission, Boston College is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications for women, minorities, individuals with disabilities, and covered veterans. To learn more about how BC supports diversity and inclusion throughout the university please visit the Office for Institutional Diversity at https://www.bc.edu/diversity.

Boston College's Notice of Nondiscrimination can be viewed at https://www.bc.edu/nondiscrimination.