BCG Fed Business Operations Senior Specialist

What You'll Do

You will play a critical execution and support role for the daily operations of the U.S. Federal Government business. Specifically, you will contribute to staffing compliance management, tracking, and auditing for both proposals and sold case work with the U.S. government, assist with security and compliance initiatives, and promote overall business readiness. This role involves significant responsibilities such as detailed monitoring, cross function coordination, and robust communication with stakeholders across all levels of BCG. Additionally, you will coordinate BCG Fed resources with traditional operations / functions (e.g., Finance, HR, IT, etc..) hosted out of the Washington, DC office and other relevant offices across North America. You will also support broader BCG Fed Foreign Ownership, Control, or Influence (FOCI) mitigation efforts by executing operational tasks to ensure compliance with regulatory requirements to protect sensitive information from unauthorized access. Your primary objective is to support smooth day-to-day operations of BCG Fed with a focus on customer service and excellence.

Key Responsibilities Include

Staffing compliance for U.S. Federal Government and Public Sector work

• Oversee daily operations and ensure efficiency in all processes related to staffing policy compliance: initiate verifications, track verification status, ensure remediations, and provide report updates to relevant Senior Leaders in BST and CT stakeholders
• Coordinate with internal teams, including BCG Federal Operations, Fed Contracts, Fed Finance, NAMR Compliance, NAMR HR, NAMR administrative services, NAMR Teaming, and NAMR talent management to implement corrective actions and ensure resolution of audit findings
• Propose and implement innovative solutions to enhance compliance tracking and reporting processes
• Create and distribute standard reports to leadership
• Complete weekly staffing audits across CT cohorts

Fed Operational compliance

• Support coordination of 1099/contractor onboarding and offboarding to BCG Fed case work
• Facilitate a risk aware culture on Fed case teams through distribution of onboarding materials and tracking training completion
• Institue & document FOCI compliant processes for the distribution of people related data to internal stakeholders (e.g., CDC, Navigator, administrative support, & Fed employee)
• Enable IT contract compliance in coordination with Fed IT of Fed 2.0 laptops

Fed Security compliance

• Maintain and tailor all staffing processes to meet BCG FED’s FOCI compliance requirements
• Assist BCG Fed security with compliance tracking and reporting, as needed

Key responsibilities may evolve over time based on candidate capabilities and/or interests and the growth of the business.

You’re Good At

• Friendly, energetic, collaborative, and personable customer service. You will collaborate with and build relationships across a wide variety of stakeholders both in BCG Fed and NAMR BCG
• Energized by developing relationships with and assisting in the career progression of consulting staff
• Rigorous attention to detail and accuracy. This responsibility is paramount to maintaining compliance with both BCG’s and the U.S. Government’s requirements
• Project management across multiple initiatives and priorities. You will be involved in many projects and on-going operations across different stakeholders, requiring the ability to identify and focus on highest priority activities as well as being aware of the trade-offs
• Good judgment, strong interpersonal skills, and a collaborative style. A track record for being able to connect as a trusted resource with others
• A quick study. Demonstrated ability to identify, analyze, and solve problems
• Willingness to proactively jump in to help others. In a growing and fast-paced environment, there is opportunity to contribute beyond specific assigned task

What You'll Bring

• BCG experience, preferred, or experience with another complex matrix structured professional services organization
• Experience and comfort working with senior leaders (MDPs and BST)
• Excel skills, including pivot tables and use of intermediate functions
• PowerPoint skills for presentations to senior leaders
• Ability to perform effectively under pressure and consistent management of changing situations with tact, poise, and patience
• Excellent verbal and written communication skills
• Self-starting attitude, pro-active work management, organization, and planning skills
• Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment and to enhance the business and in keeping with BCG’s values and culture
• Proven track record of implementing and managing processes in complex organizations
• U.S. citizenship - verification required by the NAMR compliance team

Who You'll Work With

You will be part of the BCG FED BST team reporting to the BCG Fed People & Operations Manager and working closely with the BCG Federal Corp Business Management Senior Director, BCG Fed Security team, Fed HR, US compliance team, and BCG Fed President. In addition, BCG FED is linked with the Washington, DC office so you will also team regularly with the WAS Business Services Management leaders and functional teams.

Additional info

Hybrid work policy: At BCG, our people and relationships are at the heart of everything we do. We believe that in-person work is essential to our culture, mentorship, and professional development. That's why we operate on a hybrid model, with the expectation that team members will be in the office 3 to 5 days per week. This role is designed for those who thrive in a dynamic, collaborative environment and is not intended for remote or virtual work.

Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG’s Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below.

We expect total annualized compensation for Washington D.C. based employees to be approximately the following:

• Base salary between $98,000- $120,000 (USD); placement within this range will vary based on experience and skill level
• Annual discretionary performance bonus between 0-12%
• 5% Profit Sharing Retirement Fund (PSRF) contribution, increasing to 10% after two years of service. Contributions are vested immediately and there is no waiting period
• First year annualized target total compensation: $111,132-$136,080

At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees – and their eligible family members.* That’s zero dollars in premiums taken from employee paychecks.

All Of Our Plans Provide Best In Class Coverage

• Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
• Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
• Dental coverage, including up to $5,000 in orthodontia benefits
• Vision insurance with coverage for both glasses and contact lenses annually
• Reimbursement for gym memberships and other fitness activities
• Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
• Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
• Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
• Paid sick time on an as needed basis
• Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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