Locations : Canary Wharf | Boston | Atlanta | Lisbon | Gurgaon | Heredia
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
The Chief Learning Officer is responsible for leading the Learning and Development (L&D) function addressing the needs of BCG’s teams and business units worldwide. This position manages a large team of learning professionals and is a core member of BCG’s Global People Leadership Team, partnering with our most senior leaders across the full breadth of BCG’s geographies, businesses, specialties, and functions and serving as a key thought leader and advisor to senior leadership on talent development, organizational upskilling, and learning innovations. This position reports to BCG’s Global People Chair.
Key Responsibilities Include
- Design and execute a comprehensive L&D strategy aligned with BCG’s business priorities, growth trajectory, and global workforce needs.
Champion a culture of continuous learning, ensuring programs are adaptive, business-relevant, and future-focused.
Partner closely with the business to orchestrate learning for our 35,000 employees across all geographies, roles, specialties, and tenures, evolving rapidly with the business needs.Drive innovation across the functionEnsure ongoing focus on serving the evolving needs of the business.
Leverage innovative delivery methods, from in-person and virtual training to cutting-edge digital platforms, to maximize reach and engagement.Integrate advanced technologies such as AI, immersive learning, and analytics to enhance learning impact, as well as speed and efficiency.Build an adaptive learning ecosystem that can pivot quickly in response to emerging trends or business needs.Develop expansive learning experiences leveraging the full breadth of learning modes, while operating with efficiency and scalabilityOversee learning initiatives for all professionals, including client-facing consultants, internal functions, and technical / subject-matter experts.
Drive the development of core skills, leadership capabilities, functional expertise, and organizational upskilling in high-priority areas such as digital, analytics, innovation, teaming, and inclusion.Ensure tailored learning pathways address the needs of diverse talent profiles, from early-career professionals to senior leaders.Drive learning operations to ensure seamless delivery of L&D opportunities and to drive a future-ready learning strategy that delivers measurable impactEnsure high-quality seamless operations, measuring and driving excellence.
Establish efficient and effective operations, including overseeing L&D Centers of Excellence (COEs) and Shared Services.Define and track KPIs to assess the effectiveness and ROI of L&D programs.Establish feedback loops to continuously improve offerings and ensure alignment with evolving needs.Demonstrate measurable improvements in capability development, employee engagement, and organizational performance.Spearhead a transformation journey to reimagine and scale L&D to meet the demands of a fast-evolving business landscapeRedefine how and where we meet our learners to develop core skills, expertise, and emerging capabilities.
Revolutionize the learning culture and tech infrastructure to future-proof our approach to learning.Prioritize and enable agility and scalability to match our firm’s continued growth.Lead a global team of learning professionals combining a wealth of business understanding, deep expertise, and knowledge in all aspects of adult learning, to serve the full breadth of BCGFoster a high-performing, innovative, and collaborative L&D organization that attracts and retains top talent.
Develop the next generation of L&D leaders.What You'll Bring
Proven Experience : 15 years in a senior HR, L&D, talent development, or related leadership role, in a fast-moving global and matrixed environment with a diverse professional workforce.Transformation Expertise : Demonstrated success in leading large-scale L&D transformations with a focus on agility, scalability, and alignment to business priorities.Strategic Vision : Deep understanding of business needs and priorities and how to continuously develop talent in a fast-moving dynamic environment.Collaborative Leadership : Strong ability to work with senior stakeholders, lead cross-functional teams, and align diverse perspectives.Data-Driven Approach : Skilled in leveraging data and analytics to measure impact, refine programs, and drive continuous improvement.Industry Knowledge : Experience in professional services, consulting, or similar industries is highly desirable.Educational Background : Advanced degree in Organizational Development, Learning & Development, Human Resources, Business, or related fields preferred.Who You'll Work With
People Leadership TeamPeople Leaders in Systems, Regions, Offices, Functions, and Business UnitsInternal Clients / stakeholders and collaboratorsExternal Associates – our network of BCG approved vendorsBoston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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