What are the responsibilities and job description for the Manager – Luxury Worldwide Transportation Company position at Boston Corporate Coach?
Job Summary:
The Manager will oversee daily operations, ensure customer satisfaction, manage staff, and maintain the high standards of service that our clients expect. This role requires excellent leadership skills, a keen eye for detail, and the ability to manage multiple projects simultaneously. The Manager will be responsible for optimizing our services and ensuring all aspects of the business run smoothly.
Key Responsibilities:
- Oversee daily operations of the transportation business, including scheduling, dispatch, and fleet management
- Ensure high levels of customer satisfaction by addressing client needs and resolving any issues promptly
- Manage and train staff, including chauffeurs and administrative personnel, ensuring adherence to company policies and service standards
- Collaborate with clients and affiliates to ensure timely and professional service delivery
- Optimize and improve operational processes to increase efficiency and service quality
- Manage budgets, analyze financial reports, and ensure cost-effectiveness
- Maintain and update operational documentation, policies, and procedures
- Monitor and uphold compliance with all relevant local, national, and international regulations
- Foster strong relationships with key partners and clients
Qualifications:
- Proven experience in a managerial role, preferably within the transportation or luxury service industry
- Strong leadership and team management skills
- Exceptional customer service skills with a proactive and problem-solving approach
- Experience with fleet management and logistics
- Excellent communication skills, both verbal and written
- Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment
- Familiarity with transportation management software or similar systems
- Flexibility and willingness to work outside regular business hours when necessary
Compensation & Benefits:
- Competitive salary based on experience
- Bonus and incentive structure
- Opportunities for growth within the company
Job Type: Full-time
Pay: $37,500.00 - $47,500.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Paid time off
- Retirement plan
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed
Experience:
- Customer service Management: 2 years (Required)
Ability to Relocate:
- Maitland, FL 32751: Relocate before starting work (Required)
Work Location: In person
Salary : $37,500 - $47,500
