What are the responsibilities and job description for the Medical Assistant position at Boston Hire?
Our client, a boutique medical office, is seeking a skilled and dedicated Medical Administrative Assistant to join our team and support our physicians in delivering exceptional patient care! This role is pivotal in ensuring smooth daily operations and providing administrative support in a fast-paced medical environment.
Responsibilities:
- Greet patients and visitors with professionalism and empathy, creating a welcoming and comfortable environment.
- Schedule patient appointments, consultations, and follow-up visits efficiently, utilizing electronic scheduling systems.
- Manage physicians' calendars, ensuring optimal scheduling and coordination of patient care activities.
- Coordinate patient referrals to specialists and other healthcare providers as needed.
- Handle patient inquiries and requests promptly and courteously, either in person or over the phone.
- Assist in maintaining electronic medical records (EMR), ensuring accuracy and confidentiality of patient information.
- Prepare and organize patient charts and medical documentation for appointments and procedures.
- Process insurance forms, verify insurance coverage, and assist patients with insurance-related inquiries.
- Assist physicians with administrative tasks such as correspondence, reports, and presentations.
- Ensure compliance with healthcare regulations and protocols, including HIPAA guidelines.
Qualifications:
- Proven experience (2 years) as a Medical Administrative Assistant, Medical Secretary, or similar role in a medical practice setting.
- Phlebotomy experience preferred
- Strong organizational skills and attention to detail, with the ability to multitask and prioritize responsibilities effectively.
- Excellent interpersonal and communication skills, both verbal and written.
- Ability to maintain confidentiality of sensitive information and adhere to HIPAA regulations.
- Proficiency in MS Office Suite (Word, Excel, Outlook) and general computer skills.
- Certification or diploma in Medical Administration or related field preferred.
Salary : $50,000 - $55,000