What are the responsibilities and job description for the Customer Service Representative position at BOSTON INTERNATIONAL IMPORT/EXPORT INC.?
Job Description
Job Description
Description : Job Description
You will take complete responsibility for every interaction with our customers and sales team by providing outstanding service as a means to build customer loyalty. In this customer service representative position, you will split time between the Faire support team and supervising a specific region in the US which includes upscale retailers, key accounts and the independent representatives that service the region.
Key Responsibilities
- Processing orders and requests for information
- Faire support team member
- Maintaining a strong knowledge of all Boston International products and programs
- Understanding and implementing policies and procedures in various areas such as expediting orders, return authorizations and special pricing / terms and developing strong working relationships with independent sales representatives.
Requirements : Requiremens
Internal applications may be picked up in HR office.