What are the responsibilities and job description for the Receptionist position at Boston IVF - Rochester, NY?
The receptionist oversees and supports the clinical, administrative and daily operational needs of a fertility practice.
Schedule: Monday - Friday 8:00am - 4:00pm
Essential Duties and Responsibilities:
Works in conjunction with administrative team to ensure the highest standard of patient care is met.
- Responsible for the preparation of clinical schedules within our EMR system and administrative preparation.
- Direct communication with patients-triaging calls, confirmation of demographic information
- Processing payments and maintaining logs/receipts
- Ensures charts are prepared for clinical appointments with physicians and APP team.
- Responsible for the processing/scanning and tracking of medical records, insurance cards and photo IDs.
- Communicates directly with the patient and admin asst any information missing prior to appointments with the clinic.
- Responsible for maintaining the appearance of the waiting area and stocking the coffee/tea stations.
- Mail, retrieve, sort and distribute outside and interoffice mail, post outgoing mail.
- Additional duties assigned as needed by the organization.
- Interacts in a positive and sensitive manner with patients and their families.
- Communicates clearly and effectively to all relevant parties.
- Able to adapt, innovate, and lead through change in order to meet operational and clinic needs.
Other Skills and Abilities
- Demonstrates ability to adapt and work seamlessly with interdisciplinary teams.
- Utilizes problem solving, decision making and planning skills.
- Highly organized- able to prioritize and execute.
Education and Experience
Job Type: Full-time
Pay: $21.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
Work Location: In person
Salary : $21 - $22