MTEL Case Manager (SY25-26)

*** Hiring for a total of four (4) positions ***

OVERVIEW OF BOSTON PUBLIC SCHOOLS:

Founded in 1647, Boston Public Schools (BPS) is the oldest public school district in the country. As the birthplace of America’s public education system, BPS has a long, rich tradition and commitment to education. We are a leader in urban education. BPS has been recognized nationally for programs and initiatives such as universal preschool, early childhood education, equitable school-based funding formula, and policy specifically focused on creating greater racial equity to name a few. Boston Public Schools is committed to transforming the lives of all children through exemplary teaching in a world-class system of innovative, welcoming schools. We partner with the community, families, and students to develop in every learner the knowledge, skill, and character to excel in college, career, and life. 

In order to best serve our students, schools and families, BPS is seeking MTEL Case Managers to 

to help mitigate teacher shortages by assisting educators on waivers with the licensure process, with the goal of improving retention in the District overall. This is important because research points to two complementary findings: retention is a persistent issue in urban school districts and students tend to have better learning outcomes when they have experienced teachers with whom they build trusting relationships. 

Ideal candidates for this position will have excellent people skills, a proficiency with data, an open stance to learning and accepting feedback, and a combined skill set of attention to detail and creative problem solving skills. 

POSITION OVERVIEW:

The MTEL Case Manager works in the Office of Human Resources and meets regularly with waivered educators to facilitate the acquisition of initial licensure. The MTEL Case Manager will track educator progress in obtaining appropriate licensure and works with both school leaders and individual educators to assign appropriate supports.

The MTEL Case Manager will help build and maintain a database of waivered educators and work with both internal and external stakeholders to grow the number of licensed educators within the District.

The MTEL Case Manager will keep records of all artifacts relating to the educator’s progress within the licensing process and submit these artifacts to support subsequent educator waiver applications as required. The MTEL Case Manager will review educator MTEL results and Competency Review progress and will create appropriate support plans for each individual educator in their caseload. They will also track the progress of each educator as they complete the elements of this support plan, and advise both School Leaders and the OHR Leadership on this progress. 

The MTEL Case Manager will develop expertise in Massachusetts educator licensure policy and of the support systems available to help educators obtain licensure. The MTEL Case Manager will stay current on any policy changes impacting these areas and will advise on strategic changes required. The MTEL Case Manager will support individual educators, school leaders, and district administrators with their expertise as required. 

The individual in this position will need to be both detail oriented, well organized and people-oriented.  This person will be responsible for maintaining and creating meticulous records and materials while also needing to work across departments and with schools to ensure the implementation of the program.  Extensive school visits may be required. The individual will provide needed insight and feedback into the growth and implementation of processes to support educator licensure and will be a key voice in ensuring that these systems develop and improve continuously.  

The MTEL Case Manager will assist with other responsibilities as required,  including but not limited to: researching professional support opportunities for educators, traveling to schools to provide direct support, assisting with major projects within the OHR, and other duties as assigned. 

RESPONSIBILITIES:

• Work with School Leaders and individual educators to create support plans for waivered educators
• Track the progress of individual educators in completing assigned support plans
• Maintain a record of program artifacts and provide reports as required by MA DESE and BPS senior leadership.
• Verify licensure documentation with school leaders and mentors as required.
• Work with individual educators and the Department of Elementary and Secondary Educator to help navigate the license application process
• Help maintain a database of waivered educators and work to increase the number of licensed educators within the District.
• Develop expertise in state licensure policy, monitor changes in these policies and advise on strategic actions required as a result of these changes
• Demonstrate flexibility in adapting to policy changes and in working with both internal and external stakeholders to problem-solve. 
• Visit individual schools to provide support
• Support District educators and administrators with licensure expertise as required.
• Support the Licensure Manager in preparing additional documents needed for licensure, including employment verification, mentoring/induction forms and waiver applications.
• Other duties as assigned.

QUALIFICATIONS - REQUIRED:

• Bachelor’s degree
• 1-3  years of professional experience in Human Resources or related field
• Excellent organizational skills and demonstrated ability to multitask and prioritize daily tasks
• Demonstrates strong attention to detail and ability to analyze and solve problems quickly and accurately
• Ability to work independently with a keen sense of follow-through
• Strong interpersonal and customer service skills
• Experience working effectively with a wide range of constituencies in a diverse community
• Excellent verbal and written communication skills
• Strong commitment to work quality
• Strong technical skills, including the ability to work with, analyze, and communicate analysis of large data sets
• Able to coordinate and work effectively with diverse staff
• Able to work in a team-oriented environment
• Ability to provide accurate and efficient customer service
• Experience and proficiency with Microsoft Office products (e.g. Excel, Word, and PowerPoint), and Google applications
• Current authorization to work in the United States
• An understanding of and commitment to gain greater understanding of what is necessary for an urban school system to enjoy continuous improvement in an increasingly complex and competitive environment. 
• A deeply held and unyielding belief in the overarching mission of public education.

QUALIFICATIONS - PREFERRED:

• Master’s degree in Human Resources, Business Administration, or related field
• Expertise in Massachusetts educator licensure
• Experience with Peoplesoft or other HRIS
• Familiarity with large, complex, unionized environments
• Familiarity with Boston and Boston Public Schools
• A motor vehicle and a license to operate a motor vehicle

Terms: Managerial, C41.

The Boston Public Schools, in accordance with its nondiscrimination policies, does not discriminate in its programs, facilities, employment, or educational opportunities on the basis of race, color, age, criminal record (inquiries only), disability, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics or military status and does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals’ dignity or interferes with their ability to learn or work.

Salary : $94,353