Demo

OPERATIONS ANALYST, Sponsored Programs, Operations and Administration

Boston University
Boston, MA Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 3/19/2025

Sponsored Programs is part of the Office of Research , a group dedicated to aiding the research community in navigating the lifecycle of their work, from finding funding to creating proposals to helping inventions find their way to the public.

The Operations Analyst plays a crucial role in supporting the core data management and business operational functions within Sponsored Programs. This position collaborates with internal teams, including Pre-Award, Contracting, Awards, Subawards, and Post-Award. The primary mission is to provide exceptional customer service both internally and externally.   This role manages the hub of communications in Sponsored Programs from faculty, administrators, and our sponsors, triaging hundreds of critical communications daily to ensure proposal deadlines are met, and award review is being facilitated.   This office handles time-sensitive, deadline-driven work daily. This role provides data management services for the Operations team, including quality-assuring data for our monthly, quarterly, and annual institutional reporting.   This role is the backbone that ensures SP teams are supported in their critical responsibilities and can serve as backup for Award Maintenance Associates.

Operations Analyst Responsibilities :

DATA MANAGEMENT : (40%)

Ensure accuracy and organization of research data; manage proposal, contract, and award workflows; and maintain data in systems such as SharePoint, Kuali Research, and SAP.

CUSTOMER SERVICE : (30%)

Manage Sponsored Programs inboxes, coordinate award close-out tasks, maintain department records, and support subaward processes with timely follow-ups.

SP SUPPORT (20%)

Manage the department calendar, prepare for meetings and events, update SOPs, facilitate webinars, and ensure directory accuracy.

ADDITIONAL RESPONSIBILITIES (10%)

Provide phone support, and contribute to special projects like audits, file digitization, and change management testing related to system updates or implementations.

Required Skills

  • Requires at least three years of administrative experience or equivalent experience.
  • Incumbent must have excellent attention to detail, be comfortable working in different technical systems with the appropriate training and have great customer service and effective written and verbal communication skills.
  • Must enjoy working with a wide range of people on various tasks in a deadline driven environment.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

Required Experience

  • Requires at least three years of administrative experience or equivalent experience.
  • Incumbent must have excellent attention to detail, be comfortable working in different technical systems with the appropriate training and have great customer service and effective written and verbal communication skills.
  • Must enjoy working with a wide range of people on various tasks in a deadline driven environment.
  • We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a OPERATIONS ANALYST, Sponsored Programs, Operations and Administration?

    Sign up to receive alerts about other jobs on the OPERATIONS ANALYST, Sponsored Programs, Operations and Administration career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $49,359 - $62,131
    Income Estimation: 
    $59,158 - $74,794
    Income Estimation: 
    $157,066 - $200,252
    Income Estimation: 
    $219,423 - $248,819
    Income Estimation: 
    $64,490 - $82,642
    Income Estimation: 
    $90,932 - $119,676
    Income Estimation: 
    $115,103 - $147,076
    Income Estimation: 
    $157,066 - $200,252
    Income Estimation: 
    $90,932 - $119,676
    Income Estimation: 
    $115,103 - $147,076
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Boston University

    Boston University
    Hired Organization Address Boston, MA Full Time
    Student Records Functional Analyst Boston University Enrollment Service Operations seeks a Student Records Functional An...
    Boston University
    Hired Organization Address Boston, MA Full Time
    The Biomedical Engineering Department is seeking a Faculty Actions Administrator to join its diverse and dynamic communi...
    Boston University
    Hired Organization Address Boston, MA Full Time
    Join a motivated, innovative team dedicated to providing safe and humane husbandry, technical and research support for a...
    Boston University
    Hired Organization Address Boston, MA Full Time
    WBUR's Business Partnerships team is seeking a creative, connected Senior Business Development Executive to join our tea...

    Not the job you're looking for? Here are some other OPERATIONS ANALYST, Sponsored Programs, Operations and Administration jobs in the Boston, MA area that may be a better fit.

    Anaplan Analyst

    Heritage Operations Group, LLC, Waltham, MA

    Travel and Expense Analyst

    Heritage Operations Group, LLC, Waltham, MA

    AI Assistant is available now!

    Feel free to start your new journey!