What are the responsibilities and job description for the SENIOR CLIENT TECHNOLOGY ENGINEER, Information Services & Technology, IT Help Center position at Boston University?
Boston University Information Services & Technology (IS&T) is seeking applicants with diverse skills and experiences to join our innovative and inclusive community. We are looking for a passionate and logical technology professional to join the ranks of our dynamic and diverse team. Individuals will have the opportunity to promote communication between the Boston University community and our centralized IT department, applying technical expertise to assess our needs and advocate for and implement technology solutions. Individuals will provide end-to-end technology support to our client communities by building relationships and establishing themselves as the point person in an technology-driven world.
The right candidate is one who highly values the client experience and succeeds in a team-based structure, and ensures technology works for the client, not the other way around. You will report to one of our Client Technology Engineering Managers. In return, we provide a hybrid work environment that encourages creativity, collaboration, personal growth, open doors, life-long friendships, and a sense of purpose topped off with a touch of humor.
You will :
- Maintain and provide expert level support for several areas on the Charles River Campus including :
Unified Communications platforms such as Cisco Unified Communications, Webex, Zoom, and / or Teams Calling
Required Skills
Boston University offers an excellent benefits package including :
Boston University IS&T invests in our staff and their personal and professional growth. We promote staff learning including lunch and learn sessions, an extensive library of online courses, Fun Advisory Board (FAB) arranges a number of events throughout the year and opportunities to engage with peers at NERCOMP and EDUCAUSE events.
If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at 617-353-6474.
We, at IS&T, appreciate each individuals knowledge, experiences and insights which enhance who we are, and as our DEIA knowledge and practice grows, we will ensure that our Mission, Vision, & Practices remain equitable and welcoming to all.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.
Required Experience
Boston University offers an excellent benefits package including :
Boston University IS&T invests in our staff and their personal and professional growth. We promote staff learning including lunch and learn sessions, an extensive library of online courses, Fun Advisory Board (FAB) arranges a number of events throughout the year and opportunities to engage with peers at NERCOMP and EDUCAUSE events.
If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at 617-353-6474.
We, at IS&T, appreciate each individuals knowledge, experiences and insights which enhance who we are, and as our DEIA knowledge and practice grows, we will ensure that our Mission, Vision, & Practices remain equitable and welcoming to all.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.
