What are the responsibilities and job description for the Sales Manager position at BostonFAM d.b.a Ashley | Furniture & ApplianceMart?
We are seeking an exceptional and dynamic Sales Manager to join our team. As a Sales Manager you will nurture and develop our sales team, enabling us to fulfill our mission of enhancing people's lives by creating incredible rooms together. If you possess these qualities, we would be thrilled for you to apply to our Sales Manager opening.
As the Sales Manager, your responsibility will include achieving and reviewing sales and profitability objectives, coaching and fostering the growth of our sales team, and supporting the Store Manager in ensuring smooth operations. Furthermore, you will guarantee an exceptional guest experience through your expert leadership and guidance.
Who we are:
BostonFAM is not your typical retail furniture company. We're a employee-owned business that's committed to helping our customers create amazing rooms. But that's not all we do. We're also passionate about personal and professional development. We believe in empowering our employee-owners to reach their full potential by offering a supportive culture, one-on-one coaching, comprehensive training, and valuable resources. At BostonFAM, we know that when our team members thrive, our business thrives too.
Our success is built on the success of our employee-owners. We're proud to be a family of brands that includes Ashley Furniture, Ashley Outlets, and Furniture & Appliance Mart. But what really sets us apart is our unique company culture. We're not just a place to work - we're a community of individuals who are dedicated to helping each other achieve our dreams and goals.
What we offer:
- Personal and Professional Development opportunities
- Employee Stock Ownership Plan (ESOP)
- Paid-Time Off
- Paid birthday holiday
- Generous product discount
- 401K retirement plan with company match Health, Life, Dental, and Vision Insurance Long, short term disability insurance
- Paid Parental Leave
- Educational Reimbursement
- Fun company activities - involvement in the community!
What you will be doing each day:
- Managing all departments in the showroom as directed by the Store Manager
- Reviewing sales including margins, volume, KPIs, and SPG while suggesting future goals
- Hiring, Training, Coaching and Leading the sales team in your store
- Assisting the Store Manager with escalated guest items
- Ensuring complete and accurate documentation for sales process
- Developing and implementing sales strategies to increase revenue and market share
- Motivating the sales team to meet or exceed sales goals and quotas
- Conducting regular performance evaluations for the sales team and providing feedback for improvement
We are looking for individuals with:
- High School diploma or GED equivalent
- Associates or Bachelor's degree from accredited university, preferred not required
- Minimum 4 years experience managing in a retail environment preferred
- Ability to influence without formal authority
- Demonstrated experience in managing time and workload successfully
- Passion for selling and developing sales team members
- Passion for recruiting and sourcing talent with a willingness to think outside the box
- A love of challenges, ability to produce results in a dynamic environment, demonstrate flexibility and respond quickly to challenges
- Proven background in accomplishing sales goals and KPIs
- Ability to delivery high-quality results in a timely manner individually and through others
- Desire to grow professionally by actively staying up-to-date in areas of expertise.
- Ability to maintain confidence and professionalism when navigating through ambiguous and complex situations.
- Negotiation skills to diplomatically and fairly interact.
- Team player, who acts with integrity, avoids unethical shortcuts, and respects and values intelligence and diversity
The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job.
If this sounds like you, we encourage you to check out our Careers page to learn more at: https://www.joinbfd.com
BostonFAM is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
