What are the responsibilities and job description for the Restoration Business Development Manager position at BOSUN USA?
About Our Client :
Our Client seeks a Business Development Specialist to join their franchise organization that provides services to clean up and repair damage to commercial properties due to water, fire, mold, storm, or other disasters. Their 50-year heritage is one of innovation, resourcefulness, empathy, and outstanding customer service. Known for its innovation, our Client has pioneered many processes and services that have helped shape the property damage restoration industry. Our Client's franchise network focuses on delivering the highest quality services in communities, towns, and cities across North America. Having created a synergy of excellence, expertise, and experience that is second to none, their passion for quality drives everything they do.
Job Summary :
The Business Development Specialist is an outside sales position that will prospect and build new account relationships while growing and maintaining the existing account base in the property mitigation and restoration industry. The BDS will develop and implement relationships with insurance agents / adjusters, property management companies, and other business verticals in an assigned territory. The BDS role relies on maintaining and enhancing revenues and increasing market share while helping to provide a superior level of service by working closely with quality assurance and operations to support and assure that offices are delivering on promises and commitments made.
Primary Duties :
- Update CRM (Luxor and RMS) with accounts, vendors, and DRPs
- Execute bi-weekly communications and drip campaigns
- Coordinate meetings and presentations to build relationships
- Support company's associations and key account retention
- Collaborate with Sales, Marketing, and Operations for positive client experiences
- Grow commercial accounts and recruit new key accounts
- Set and communicate expectations with all parties
- Assist with SLAs, onboarding, and training for new accounts
- Manage Luxor and RMS software and follow sales budgets
- Help achieve high Net Promoter Scores (NPS)
- Support ERTPMs / RPMs with client expectations and documentation
- Oversee overall client experience and build trust throughout projects
Secondary Duties :
High Level Job Responsibilities :
Qualifications :
Pay Structure :
All applicants are subject to a background check and must pass before being considered.
Posting Statement :
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
Salary : $65,000 - $75,000
