What are the responsibilities and job description for the Admission Coordinator RN - Admission Unit position at Bothwell Regional Health Center?
JOB TITLE: Admission Coordinator RN - Admission Unit
JOB CODE: 5665
JOB HOURS: Various shifts - Position classified as Non-Exempt
JOB SUMMARY:
The Admission Coordinator RN for the Admission Unit is a critical role responsible for overseeing the clinical and administrative aspects of patient admissions. This position combines nursing expertise with administrative skills to ensure a seamless and efficient admission process. The Admission Coordinator RN evaluates patient care needs, coordinates with the healthcare team to facilitate appropriate placements, and provides patient education and support throughout the admission process. This role requires a strong clinical background, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment.
The Admission Coordinator RN for the Admission Unit reports directly to the Admission Unit Manager/Director.
QUALIFICATIONS:
1. Education:
a.) Bachelor of Science in Nursing (BSN) is required, master’s degree in nursing,
Healthcare Administration, or a related field is preferred.
2. Licensure/Certification:
a.) Current, unrestricted Registered Nurse (RN) license in Missouri.
b.) Basic Life Support (BLS) certification is required.
c.) Advanced Cardiac Life Support (ACLS) certification is required.
3. Work Experience:
a.) Minimum of 3-5 years of clinical nursing experience, with a preference for experience in emergency or critical care settings.
b.) Prior experience in a hospital admission or patient placement role is highly desirable.
4. Skills:
a.) Strong clinical assessment and triage skills, with the ability to make quick,
informed decisions in a high-pressure environment.
b.) Excellent communication and interpersonal skills, with a focus on patient-
centered care.
c.) Proficiency in using electronic health records (EHR) and other healthcare
information systems.
d.) Strong organizational and multitasking abilities, with a keen attention to detail.
RESPONSIBILITIES/JOB DUTIES:
1. Patient Assessment & Clinical Triage:
a.) Conduct thorough assessments of patients’ clinical needs upon admission,
including reviewing medical histories, current health status, and any special care
requirements.
b.) Collaborate with physicians and other healthcare providers to determine
appropriate levels of care and unit placement based on clinical needs and patient
preferences.
c.) Provide clinical triage support, prioritizing admissions based on the urgency and
complexity of patient conditions.
2. Coordination & Communication:
a.) Act as the primary liaison between patients, families, and the healthcare team
during the admission process, ensuring clear communication and smooth
transitions of care.
b.) Work closely with the Patient Care Coordinator to assign appropriate rooms and
coordinate patient transfers within the hospital, taking into account medical needs,
unit capacity, and patient preferences.
c.) Communicate effectively with nursing staff, physicians, and other hospital
departments to ensure timely and accurate patient placements.
3. Patient Education & Support:
a.) Educate patients and families about the admission process, hospital policies, and
what to expect during their stay.
b.) Provide information on treatment plans, medications, and follow-up care as part
of the admission process.
c.) Address patient and family concerns, providing emotional support and advocacy
as needed.
4. Documentation & Compliance:
a.) Ensure all necessary admission documentation is completed accurately and timely, including medical records, consent forms, and insurance information.
b.) Maintain up-to-date and organized patient records in the electronic health record (EHR) system, ensuring compliance with hospital policies and regulatory standards.
c.) Participate in quality assurance activities, identifying areas for improvement in the admission process and contributing to policy development.
5. Insurance Verification & Financial Coordination:
a.) Collaborate with the financial services team to verify insurance coverage and obtain necessary pre-authorizations for patient admissions.
b.) Assist in explaining billing procedures, payment options, and financial assistance programs to patients and families.
c.) Ensure that any financial obligations are addressed at the time of admission, including copayments and deposits.
6. Clinical Leadership & Team Support:
a.) Provide clinical guidance and support to other members of the admission team, including training and mentoring less experienced staff.
b.) Participate in interdisciplinary team meetings to discuss patient care plans and coordinate admission strategies.
c.) Serve as a resource for nursing staff, physicians, and other hospital personnel regarding admission procedures and clinical care requirements.
7. Continuous Improvement:
a.) Stay current with best practices inpatient admissions, nursing care, and healthcare regulations to continuously improve the quality and efficiency of the admission process.
b.) Participate in ongoing education and professional development opportunities to enhance clinical and administrative skills.
c.) Contribute to hospital-wide initiatives aimed at improving patient flow, reducing wait times, and enhancing patient satisfaction.
8. Perform other duties as assigned.
REQUIRED STAFF COMPETENCIES:
1. Demonstrates support for organizational and departmental mission.
2. Supports and demonstrates knowledge of the Strategic Plan and the Hospital Key Initiatives.
3. Fosters and promotes teamwork within department and the organization as a whole.
4. Works to resolves conflicts constructively and in a timely manner.
5. Ability to communicate effectively and simply with every customer and co-
worker.
6. Ability to display a positive, courteous and friendly attitude toward all contacts.
7. Ability to build good relationships with others based upon a sustained effort of
mutual support toward common goals.
8. Ability to exercise good judgment, reasoning and concentration to detail and to
take personal accountabilities for all actions in carrying out job duties.
9. Is customer focused and committed to Quality and Process Improvement with a
strong desire to provide service excellence.
10. Possesses and displays a strong knowledge and understanding of the standards of
practice for their position including, if and when applicable, commensurate
computer skills; population specific and general competencies; organizational
skills, time and project management.
11. Possesses a vigorous and enthusiastic desire to learn and to grow both personally
and professionally, and to improve one's skills in order to deliver the best possible
care for our customers.
WORKING CONDITIONS:
1. The role involves working in a busy hospital environment, with frequent interaction with
patients, families, and healthcare professionals.
2. The position typically requires shift work, including nights, weekends, and holidays.
3. The role may involve extended periods of standing, walking, and working at a computer.
JOB CODE: 5665
JOB HOURS: Various shifts - Position classified as Non-Exempt
JOB SUMMARY:
The Admission Coordinator RN for the Admission Unit is a critical role responsible for overseeing the clinical and administrative aspects of patient admissions. This position combines nursing expertise with administrative skills to ensure a seamless and efficient admission process. The Admission Coordinator RN evaluates patient care needs, coordinates with the healthcare team to facilitate appropriate placements, and provides patient education and support throughout the admission process. This role requires a strong clinical background, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment.
The Admission Coordinator RN for the Admission Unit reports directly to the Admission Unit Manager/Director.
QUALIFICATIONS:
1. Education:
a.) Bachelor of Science in Nursing (BSN) is required, master’s degree in nursing,
Healthcare Administration, or a related field is preferred.
2. Licensure/Certification:
a.) Current, unrestricted Registered Nurse (RN) license in Missouri.
b.) Basic Life Support (BLS) certification is required.
c.) Advanced Cardiac Life Support (ACLS) certification is required.
3. Work Experience:
a.) Minimum of 3-5 years of clinical nursing experience, with a preference for experience in emergency or critical care settings.
b.) Prior experience in a hospital admission or patient placement role is highly desirable.
4. Skills:
a.) Strong clinical assessment and triage skills, with the ability to make quick,
informed decisions in a high-pressure environment.
b.) Excellent communication and interpersonal skills, with a focus on patient-
centered care.
c.) Proficiency in using electronic health records (EHR) and other healthcare
information systems.
d.) Strong organizational and multitasking abilities, with a keen attention to detail.
RESPONSIBILITIES/JOB DUTIES:
1. Patient Assessment & Clinical Triage:
a.) Conduct thorough assessments of patients’ clinical needs upon admission,
including reviewing medical histories, current health status, and any special care
requirements.
b.) Collaborate with physicians and other healthcare providers to determine
appropriate levels of care and unit placement based on clinical needs and patient
preferences.
c.) Provide clinical triage support, prioritizing admissions based on the urgency and
complexity of patient conditions.
2. Coordination & Communication:
a.) Act as the primary liaison between patients, families, and the healthcare team
during the admission process, ensuring clear communication and smooth
transitions of care.
b.) Work closely with the Patient Care Coordinator to assign appropriate rooms and
coordinate patient transfers within the hospital, taking into account medical needs,
unit capacity, and patient preferences.
c.) Communicate effectively with nursing staff, physicians, and other hospital
departments to ensure timely and accurate patient placements.
3. Patient Education & Support:
a.) Educate patients and families about the admission process, hospital policies, and
what to expect during their stay.
b.) Provide information on treatment plans, medications, and follow-up care as part
of the admission process.
c.) Address patient and family concerns, providing emotional support and advocacy
as needed.
4. Documentation & Compliance:
a.) Ensure all necessary admission documentation is completed accurately and timely, including medical records, consent forms, and insurance information.
b.) Maintain up-to-date and organized patient records in the electronic health record (EHR) system, ensuring compliance with hospital policies and regulatory standards.
c.) Participate in quality assurance activities, identifying areas for improvement in the admission process and contributing to policy development.
5. Insurance Verification & Financial Coordination:
a.) Collaborate with the financial services team to verify insurance coverage and obtain necessary pre-authorizations for patient admissions.
b.) Assist in explaining billing procedures, payment options, and financial assistance programs to patients and families.
c.) Ensure that any financial obligations are addressed at the time of admission, including copayments and deposits.
6. Clinical Leadership & Team Support:
a.) Provide clinical guidance and support to other members of the admission team, including training and mentoring less experienced staff.
b.) Participate in interdisciplinary team meetings to discuss patient care plans and coordinate admission strategies.
c.) Serve as a resource for nursing staff, physicians, and other hospital personnel regarding admission procedures and clinical care requirements.
7. Continuous Improvement:
a.) Stay current with best practices inpatient admissions, nursing care, and healthcare regulations to continuously improve the quality and efficiency of the admission process.
b.) Participate in ongoing education and professional development opportunities to enhance clinical and administrative skills.
c.) Contribute to hospital-wide initiatives aimed at improving patient flow, reducing wait times, and enhancing patient satisfaction.
8. Perform other duties as assigned.
REQUIRED STAFF COMPETENCIES:
1. Demonstrates support for organizational and departmental mission.
2. Supports and demonstrates knowledge of the Strategic Plan and the Hospital Key Initiatives.
3. Fosters and promotes teamwork within department and the organization as a whole.
4. Works to resolves conflicts constructively and in a timely manner.
5. Ability to communicate effectively and simply with every customer and co-
worker.
6. Ability to display a positive, courteous and friendly attitude toward all contacts.
7. Ability to build good relationships with others based upon a sustained effort of
mutual support toward common goals.
8. Ability to exercise good judgment, reasoning and concentration to detail and to
take personal accountabilities for all actions in carrying out job duties.
9. Is customer focused and committed to Quality and Process Improvement with a
strong desire to provide service excellence.
10. Possesses and displays a strong knowledge and understanding of the standards of
practice for their position including, if and when applicable, commensurate
computer skills; population specific and general competencies; organizational
skills, time and project management.
11. Possesses a vigorous and enthusiastic desire to learn and to grow both personally
and professionally, and to improve one's skills in order to deliver the best possible
care for our customers.
WORKING CONDITIONS:
1. The role involves working in a busy hospital environment, with frequent interaction with
patients, families, and healthcare professionals.
2. The position typically requires shift work, including nights, weekends, and holidays.
3. The role may involve extended periods of standing, walking, and working at a computer.
