What are the responsibilities and job description for the Logistics Coordinator position at Botticelli Foods?
About Botticelli Foods :
Botticelli Foods is a family-owned business dedicated to bringing authentic Italian flavors to households across the United States and beyond. With deep-rooted traditions in Italian agriculture and a vertically integrated supply chain, we specialize in premium pasta sauces, olive oils, balsamic vinegars, and other Italian specialty products. As a leader in both branded and private label solutions, Botticelli prides itself on delivering quality, innovation, and operational excellence to our retail partners.
Position Overview :
This role will be responsible for coordinating shipments, monitoring inventory levels, communicating with customers and carriers, and ensuring that logistics operations run smoothly and efficiently.
Key Responsibilities :
- Maintaining and building carrier relationships, managing accounts, and planning all aspects of freight movements
- Providing exceptional service, communication, and meeting or exceeding expectations for all customers, carriers, and vendors
- Coordinating, routing, and tracking shipments ensuring delivery dates of shipments are met
- Order Entry
- Deliver exceptional customer service
- Work with customer service to file and recover freight claims
- Create purchase orders
- Monitor and track all pending orders, including entering, troubleshooting, and communicating information about scheduling, cancellations, and inactive orders.
- Perform billing functions
- Assist in the preparation of regularly scheduled reports
Requirements :