What are the responsibilities and job description for the Server position at Bottleneck Management?
Position : Server
Our Servers are a key part of our team, and critical to providing genuine hospitality. They are energetic, excited to grow in the hospitality industry and care about their team. Restaurant Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner and play an integral role in ensuring our customers have exceptional dining experiences.
Who is Bottleneck Management?
Bottleneck Management operates vibrant, high-energy, approachable restaurants in the most dynamic neighborhoods and locations. From the start, we've been about genuine people and genuine hospitality. We've grown into a crowd-pleasing hospitality juggernaut while continuing to hold our core values close to our hearts.
Core Values
Understand the wants and needs of others
Support others through words and actions
Empower each team member to excel
Enjoy each other, our guests, and our time at work
We believe it's our people that make us strong, so we're committed to finding driven, hospitable, upbeat, and intelligent teammates. Whether it's in our home office or our restaurants, we put hospitality first, like excellent hosts at a party.
We offer a fun and supportive working environment, comprehensive benefits, EAP access, and restaurant dining discounts.
Primary Responsibilities and Duties
Essential Functions :
- Ready stations before opening and closing shifts, complete scheduled side work to enable full focus on guest care.
- Communicate effectively with customers and help them with their food and beverage selection.
- Manage tables and overall guest experience.
- Professional, outgoing, and enthusiastic attitude.
- Transmits orders to the bar and kitchen by recording guests' choices; identifying guests' special dietary needs and special requests.
Qualifications and Skills :
Our Ideal Candidate :
Hours of work : Ability to work a varied schedule, including weekends.
Supervisory Responsibilities : N / A
Reports to : General Manager
Department : FOH Operations
Compensation :
Please visit our Careers Page to view and learn more about payrates
Work Environment / Physical Demand :
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Bottleneck Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
An equal opportunity employer.
We are an E-Verify Employer in Florida.