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Partner Manager

Bottom Line
Portsmouth, NH Full Time
POSTED ON 2/11/2025
AVAILABLE BEFORE 5/11/2025

Why Choose Bottomline?

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 30 years of experience and moving more than $10 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!

The Role :

We are seeking a highly organized and detail-oriented Partnership Program Manager to lead and optimize the onboarding process for new partners. In this role, you will manage the end-to-end onboarding journey, ensuring smooth transitions from contract signature to technical integration go-live. You will collaborate cross-functionally to establish scope, streamline processes, mitigate risks, and monitor program progress, driving efficient onboarding and long-term partner success.

How you will contribute :

  • Partner Onboarding :

Manage the onboarding process for new partners, including coordination of multiple tracks such as Legal, Marketing & Sales, Technical Integrations, and Operational workflows.

  • Act as the primary point of contact during onboarding to ensure clear communication and seamless partner experience.
  • Program Scope Management :

    • Collaborate with Product and Operational teams to define the scope of partner programs and ensure delivery within allocated timelines and budgets.

  • Track deliverables and manage milestones to align with partner objectives.
  • Process Optimization :

    • Develop and implement repeatable, scalable onboarding plans and processes to enable faster partner integration and ramp-up.

  • Identify inefficiencies and continuously refine workflows for improved effectiveness.
  • Risk Management :

    • Proactively identify potential risks in the onboarding process and develop mitigation strategies.

  • Implement safeguards to minimize disruptions and ensure consistent onboarding experiences.
  • Monitoring Program Progress :

    • Create and maintain dashboards, reports, and tools to monitor partner progress, key metrics, and revenue generation.

  • Provide regular updates to stakeholders on onboarding performance and outcomes.

    • If you have the attributes, skills, and experience listed below, we want to hear from you!

  • Bachelor's degree in Business Administration, Project Management, or related field.
  • 3 years of experience in partner management, program management, or a similar role.
  • Proven track record of managing cross-functional projects and delivering results within deadlines.
  • Strong analytical and problem-solving skills with a focus on process improvement.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels.
  • Proficiency in project management tools and reporting software (e.g., Jira, Microsoft, etc.).

    • LI-KK1

    We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

    Salary : $10

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