Demo

Production Support Software Developer

Bottomline
Portsmouth, NH Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 4/2/2025

The Role

Bottomline is looking for a Production Support Software Developer either remotely or out of our Portsmouth, NH office!

The Paymode Business Solutions (PBS) Group at Bottomline Technologies is seeking a software engineer to support the Paymode product platform. The PBS Group develops the best-in-class B2B settlement network (Paymode) that is the biggest and fastest growing settlement network. The Paymode team has a vision of becoming the predominant way businesses pay and get paid.

The Production Support Software Developer is a hands-on developer who will be working on the next-generation transactional platform. This is a fast-paced and highly visible role for an individual looking to work alongside a team of developers and testers in a distributed Agile model maintaining and troubleshooting core transaction processing systems.

This person must be based in the United States.

How you’ll contribute:

  • Provide hands-on production support for our Paymode platform. 
  • Follow Agile Development Methodologies to maintain and troubleshoot core transaction processing systems. 
  • Utilize your communication skills to ensure customers are delighted and satisfied with their technical service.
  • Utilize your previous enterprise software and SaaS development skills to maintain and troubleshoot existing applications in an enterprise environment.

 

What will make you successful: 

  • Bachelor’s degree in computer science or equivalent work experience  
  • Ability to read and write SQL – Required
  • Experience identifying issue defects and debugging.
  • Ability to be on-call for a rotating shift including off hours and weekends to handle production systems outages and system degradation that requires application developer support.
  • Strong familiarity with Object Oriented Programming
  • Ability to prioritize multiple tasks.
  • Strong understanding of relational database concepts
  • Self-directing and organized.

Nice to have: 

  • Agile Scrum experience
  • Strong Communication skills
  • 3 years of work experience in hands-on enterprise software and SaaS development using Java EE  
  • Real-time transaction system development in areas of electronic commerce, payments, or other related financial services  
  • Strong problem-solving skills with an aptitude for learning and implementing emerging technologies.
  • Proven work experience in Agile / Scrum teams that are globally distributed.  
  • Knowledge of large-scale systems and a complete understanding of the challenges of creating and maintaining reference architectural standards  
  • Able to troubleshoot complex system issues using all available data points to develop hot fix or data fix script to allow critical system processing to be maintained within required SLAs.
  • Good interpersonal, oral, and written communication skills  
  • Organized and self-directing with the ability to prioritize tasks to achieve results.
  • Expert in Object-Oriented Analysis and Design (OOAD)  
  • Expertise in a testing framework such as: JUnit, HttpUnit, jWebUnit  
  • Real-world work experience in server-side Java development including the Java EE technologies (JSP/Servlets, JDBC, JMS, EJB, etc.) and/or Structured Framework experience (i.e., Struts/Tiles, JSF, Spring MVC etc.)  
  • Experience building and maintaining REST services.
  • Solid experience in developing web application using HTML, DHTML, AJAX, JS, and CSS  
  • Understanding of Object Relational Mapping (ORM) and shared memory persistence   
  • Experience developing Java EE applications on WebLogic, Tomcat or similar, is preferred.
  • Strong understanding of RDBMS concepts and development experience in ORACLE or similar enterprise database  
  • Ability to coordinate and report status to other members of the project team including product owners, business system analysts, testers, and stakeholders.
  • Good understanding of using structured development methods and tools  

#LifeAtBottomline

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