Reconciliation Specialist

Position Title: ​Reconciliation Specialist​  

Department:  ​50302​ Reports To:  ​Recon Manager​  

FLSA:  ​Non-exempt​ Job Family:  ​Support Management ​ 

EEOC:  ​2 - Professionals​ 

About Us: Bottomline is at the forefront of digital transformation. We are a growing global market leader uniquely equipped to address the changing needs of how businesses pay and get paid. Our culture of Working with and for each other enables us to delight our customers. We empower our teams to think like owners driving customer delight, helping them grow their business and win in their markets. 

Position Summary: The primary responsibilities include preparing daily/monthly bank reconciliations, maintaining spreadsheets, preparing journal entries, monitoring bank activities, and correcting reconciliations. You should demonstrate accounting expertise, independent decision-making, the ability to work under pressure, analytical skills, and a sense of urgency. This dynamic person will work with our bank partners, external Clients, and internal business associates to leverage all resources required to effectively and efficiently complete payment reconciliation and processing on time. This role may also require you to learn and support other areas of the Operations team. Daily tasks may also include working ACH returns, check stop payments, payment monitoring, inbox management and client reporting. 

Essential Job Functions: 

• Develop a deep understanding of Paymode-X payment processing, funding methods, Client trends, and business needs  

• Prioritize your daily tasks and use your expert organization skills at every opportunity to ensure Client delight and accuracy  

• Research, resolve, and reconcile all payment related issues in a swift and timely manner  

• Collaborate with team members on innovation, process improvements, and problem solving  

• Utilize your sense of urgency during critical processing to ensure payments are delivered on time, every time  

• Analyze and assess bank accounts and reconciliation while providing succinct and clear communication internally and externally 

Education and Experience: 

• Proficiency utilizing the Microsoft Office Suite, especially Excel  

• Propensity for team collaboration and positive attitude in the face of urgent, critical tasks  

• Excited to analyze situations, gain diverse skills, enhance work output, and engage in robust problem-solving with teammates  

• Highly detail-oriented, organized, and able to make decisions with a sense of urgency based on known deadlines and Client Delight  

• Strong communication (verbal/written) and customer service skills   

• Ability to perform self-guided research using a variety of internal tools, phone, and email  

• Identify, improve, and follow existing policies and procedures while consistently applying them in daily duties  

• Be ready and willing to adapt to positive change in a dynamic, growing environment  

• Reconciliation Specialist must ensure that all processes meet prescribed mandates for integrity, compliance, and audit 

EEOC Statement: Bottomline Technologies is proud to be an Equal Employment Opportunity and Affirmative Action Employer. All aspects of employment are based on merit and we strive to delight our customers with a team of highly motivated and talented people that represent a diverse set of identities and backgrounds. We do not unlawfully discriminate on any protected category prohibited by local, state or federal laws.