What are the responsibilities and job description for the IT Help Desk Support Analyst Level 2 position at Boulder Associates Architects?
Be a part of a growing company and the opportunity to make a difference in peoples lives. Boulder Associates is a leader indesign for healthcare and senior living, providing architecture and interior design services from thriving offices in Boulder, Charlotte, Dallas, Irvine,Los Angeles, Phoenix, Sacramento, and San Francisco. We seek a full time IT Help Desk Support Analyst to join our Boulder team. Top candidates will belooking for a professional office environment with long-term career potential and will be eager to learn quickly and progress in their careers.
Required qualifications:
Desktop support: 3 years
Computer troubleshooting: 3 years
Strong internal customer service skills
Strongly Preferred Qualifications:
4-year bachelors degree or field experience
Relevant certifications a plus (MCP, MCSE, Microsoft, VMware, O365)
Strong analytical reasoning and ability to troubleshoot
Ability to work well in a team environment
High proficiency and comfort level with instructions and procedures
Demonstrated strong verbal and written communication skills
Ability to demonstrate organization and documentation skills
High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities
Professional appearance and attitude
Resourceful, well organized, highly dependable, efficient, and detail-oriented
Ability and willingness to travel to other domestic offices
The minimum annual salary for this full-time role is $50,000. We also offer employees a full benefits package including (but not limited to) medical, dental,vision, life, short term disability and long term disability insurance, a 401-k plan with an employer match and paid vacation, sick, holiday andvolunteer time.
For full consideration, please submit a complete application and resume.
Thank you for your interest in our firm!
Required qualifications:
Desktop support: 3 years
Computer troubleshooting: 3 years
Strong internal customer service skills
Strongly Preferred Qualifications:
4-year bachelors degree or field experience
Relevant certifications a plus (MCP, MCSE, Microsoft, VMware, O365)
Strong analytical reasoning and ability to troubleshoot
Ability to work well in a team environment
High proficiency and comfort level with instructions and procedures
Demonstrated strong verbal and written communication skills
Ability to demonstrate organization and documentation skills
High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities
Professional appearance and attitude
Resourceful, well organized, highly dependable, efficient, and detail-oriented
Ability and willingness to travel to other domestic offices
The minimum annual salary for this full-time role is $50,000. We also offer employees a full benefits package including (but not limited to) medical, dental,vision, life, short term disability and long term disability insurance, a 401-k plan with an employer match and paid vacation, sick, holiday andvolunteer time.
For full consideration, please submit a complete application and resume.
Thank you for your interest in our firm!
Salary : $50,000
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