What are the responsibilities and job description for the Patient Access Specialist position at Boulder Community Hospital?

Patient Access Specialist - CU Sports Medicine Boulder Community Health, Boulder, CO 80303 $19.00- $26.38 an hour - Full-time Days, 40 hours per week $2.00 / hour for weekend shifts Boulder Community Health is seeking a Patient Access Specialist who, under general supervision, greets, instructs, directs and schedules patients and visitors.

Benefits :

Health insurance, including a FREE employee only option
Dental and Vision insurance
BCH paid Life Insurance; Spouse and Dependent Life Insurance plans
Short-term and Long-term disability coverage
Health and Dependent Care Flexible Spending Accounts
Retirement plan with BCH matching contributions, and discretionary lump sum contribution
Paid Time Off
Education assistance program
Voluntary Wellness programs, to include biometrics, wellness team challenges, and much more
Staff Support Initiatives such as Sound Baths, Meditation, Massages, and Reiki
Free one-on-one retirement planning sessions
Employee Assistance Program offering 8 free, confidential counseling sessions for you and your family

Qualifications

High school graduate or equivalent preferred.

Secondary education and / or equivalent work experience preferred.

Medical terminology preferred.

Previous experience working in an office setting, preferably medical. Includes public contact, reception, and scheduling duties. Knowledge of Medical Terminology preferred.

Previous medical scheduling experience preferred.

Keyboarding, filing, office procedure classes and / or experience desirable.

Customer service experience preferred. Responsibilities

Greets patients, upon their arrival, and notifies practitioner / PT staff of patient arrival.

Answers, screens and directs calls taking messages or finding people when necessary.

Communicates effectively with public, peers, patients, physicians, clinicians, etc.

Provides patient information when appropriate and knows when it is not appropriate.

Schedules appointments for practitioners and physical therapy staff according to established clinic guidelines.

Collect co-pay and visit payments.

Handles cancellations according to established clinic guidelines.

Assists with implementation of physician’s orders (i.e., schedules X-rays or lab tests).

Maintains appropriate patient documentation and verifies chart information on regular basis.

Maintains open lines of communication with participating physician offices.

Assembles charts for new patients.

About Boulder Community Health and Boulder, Colorado Boulder Community Health’s vision is partnering to create and care for the healthiest community in the nation. We are a community owned-and-operated nonprofit health system dedicated to providing local access to high-quality medical care to our community in Boulder and surrounding areas. We are known across Colorado for our clinical excellence in heart care, neurosurgery, stroke care, orthopedics and cancer care. We’re proud of our tradition of being an early adopter of new technologies and medical techniques that improve care for our patients. We are a Certified Level II Trauma Center with numerous awards and recognition including the 2023 Healthgrades Outstanding Patient Experience Award, 2022 Best Hospitals for Maternity Care from Leapfrog, Money Magazine and Newsweek and Boulder Weekly’s 2022 Best Hospital. Nestled in the foothills of the Rocky Mountains, living and working in Boulder means enjoying the outdoors and natural beauty, bringing a fresh perspective to healthcare practice. As an employee at Boulder Community Health, you will enjoy working in state-of-the-art facilities with competitive compensation and benefits, including health / dental / life, tuition reimbursement and an on-site fitness center. You also have access to an incredible Employee Wellness and Support program, employee activities, discounts and more! EOE / Affirmative Action / Drug-free workplace. BCH will never conduct interviews or ask for employment documents via text. This position has no close date. Applications will be accepted until the position is filled.

Salary : $19 - $26

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