What are the responsibilities and job description for the Hourly Front Desk Receptionist position at Boulder County?
Boulder County Parks and Open Space Department, CSU Extension is seeking to hire an Hourly Front Desk Receptionist. The Front Desk Receptionist provides information to the public over the phone and in-person about our 6 educational programs and CSU Extension services. Assists the public to answer questions of a technical nature involving interpretation of Boulder County and Colorado State University policies, procedures, and documents to provide information that requires extensive working knowledge of our Extension program areas. This position has a vital role in providing customer service by communicating between the public and staff, and assisting our 6 educational programs with various office tasks. CSU Extension provides an array of services and this person will be multitasking much of the time, working with 14 staff members.
This is a part time, non-benefited position that will work 10-15 hours per week Monday - Friday 8:00am - 4:30pm. This position will work out of 9595 Nelson Road, Longmont, Colorado. Under Fair Labor Standards Act (FLSA) guidelines, this position is non-exempt.
Boulder County requires its employees to reside in the state of Colorado as of the first day of work.
Hiring Salary Range: $24.04 Hourly
Tentative Hiring Timeline:
- Phone Screening: April 15th
- First Round Interviews: April 16th
- Reference Check: April 17th
Boulder County employees may qualify for Public Service Loan Forgiveness (PSLF). Visit studentaid.gov for more information.
- Assists the public in person, on the phone and by email to answer questions and provide information that requires some interpretation of policies and regulations
- Develops and maintains efficient filing systems
- Gathers, organizes and compiles data for routine reports
- Schedules appointments, arranges meetings, and maintains calendars
- Takes in diagnostic samples and samples for ID
- Schedules and tracks equipment rentals (honey extractor, soil probe, hay probe)
- Prepares cash receipts, maintains cash box, and performs other general support accounting duties for the office
- Sorts and routes mail
- Prepares meeting room for classes, programs and meetings
- Gives general direction to employees on office equipment and procedures
- Operates office equipment such as personal computer, copier, printers, postage meter, and other related equipment and schedules maintenance of equipment as needed
- Uses computer software to type and edit correspondence, reports, memos, forms, and other items requiring some original composition
- Performs assignments using specialized computer applications
- Archives CSU Extension–Boulder County newspaper articles
- Performs related work, as required
- May be reassigned during emergency situations
PLEASE NOTE: When completing your application describe all relevant education and experience, as applications are assessed based on the required qualifications listed. Resumes and other attachments are not accepted in lieu of completed applications and will not be reviewed in the initial screening process. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your attachments will then be shared with the hiring team.
EDUCATION & EXPERIENCE:
Boulder County is looking for well qualified candidates to fill our positions. Any combination of relevant education and experience is encouraged. In this position, we are looking for a minimum of a high school diploma, or equivalent and 2 years of office experience. Additional related education may count towards required experience.
BACKGROUND CHECK:
- A job offer is contingent on passing a background investigation
SPECIAL REQUIREMENTS:
- Applicants must be able to operate basic office equipment in an indoor office space
PREFERRED QUALIFICATIONS:
- Bilingual in English and Spanish
- Experience supporting an Extension office or other educational-focused organization
- At least 2 years experience using Microsoft applications
- Strong public service skills
PHYSICAL REQUIREMENTS:
- Must be able to lift and carry up to 15 pounds
Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employees on the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio-economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.
Salary : $24
