Regional Property Manager

Reporting directly to the Director of Property Management, the Regional Property Manager plays a critical leadership role in shaping a high-performing, accountable, and solution-driven team. This position requires a strong, hands-on leader who can have difficult conversations, set high standards, and drive cultural change. The Regional Property Manager plans, directs, and supervises site management activities within a regional portfolio managed by the Property Management Department. The PM team manages about 2,100 affordable homes. The Regional Property Manager supports BHP’s operational objectives by managing the team members to ensure maximum occupancy, successful residency retention, and program compliance. The Regional Property Manager ensures operational compliance for affordable, low-income housing tax-credit, project-based vouchers and contracts, and/or market rate housing in the City of Boulder.  Areas of responsibility include elevating team performance, fostering a culture of proactive problem solving and accountability. The Regional Property Manager ensures work quality and adherence to established policies and procedures and performs the more technical and complex tasks relative to the assigned areas of responsibility. 

HIRING RANGE AND BENEFITS: 

Hiring Range: $85,000-$100,000 DOQ 

Applications will be accepted through April 25, 2025. 

We know our employees are our most important resource, in addition to rewarding and meaningful work we enjoy: 

• Medical, dental, vision health plans. 

• Retirement benefits that include PERA defined benefit plan plus 401k and 457 plans. 

• Paid life insurance. 

• Employee wellness program. 

• 5 paid Summer Fridays off (if qualified) 

• Long term disability 

• 13 paid holidays per year plus vacation and sick leave. 

• Excellent work-life programs, such as flexible schedules, training opportunities, and more. 

 ESSENTIAL JOB FUNCTIONS: 

Boulder Housing Partners is committed to hiring employees who provide excellent customer service. Our employees communicate courteously and responsively with the public and co-workers, are sensitive to diversity issues provide effective and efficient service to the public and co-workers and act with a high level of integrity and take responsibility for their words and actions.  

REQUIRED QUALIFICATIONS:  

• Proven ability to successfully manage affordable housing program with a minimum of 500 multi-family units.  

• At least 3 years of proven leadership and supervisory skills necessary to manage all aspects of a diverse portfolio of properties which include affordable and market rate units; be a motivator; a great communicator and a hands-on manager.    

• Ability to create, generate and monitor property specific budgets and financial reports.  

• Ability to train and mentor property management staff to ensure performance expectations are met.  

• Ability to implement and explain federal, state, local, and mandated rules, regulations, policies, and procedures including Fair Housing, Low-Income Housing Tax Credit (LIHTC) and/or other affordable or HUD programs.  

• Active certification in LIHTC, PBV, PBC, HOME, and other housing program compliance from an accredited provider within the last 12 months. Interpersonal skills needed to resolve landlord and resident issues.  

• Communication skills needed to prepare clear and concise administrative reports.  

• Communication skills to effectively respond to requests and inquiries from BHP residents and the public.  

• Communicate clearly and concisely, both orally and in writing across a diverse range of audiences, including proven experience in working effectively with the mentally, physically, socially and economically disadvantaged.   

• Demonstrate high level of time management, organization, and ability to prioritize competing responsibilities.    

• Establish and maintain effective working relationships with those contacted during work.  

  KNOWLEDGE OF: 

• Property management software - preferably YARDI 

• Economic and social issues that impact low-income residents. 

• Community resources available to low-income residents. 

• Techniques used in working with the mentally, physically, socially, and economically disadvantaged. 

• Modern office procedures, methods and equipment including computers and supporting word processing and spreadsheet applications, specifically proficiency Microsoft Office programs. 

• Methods and techniques of managing buildings, facilities, and grounds. 

• Mandated Housing Quality Standards and other relevant codes and standards. 

• Rules and regulations governing the landlord/resident relationship. 

• Methods and techniques of resolving resident issues. 

• Principles and practices of handling resident contract obligations. 

• Principles and practices of report preparation. 

• Methods and techniques for successful supervision. 

• Pertinent Federal, State, and local codes, laws and regulations. 

 DESIRED QUALIFICATIONS:   

• Bilingual English/Spanish 

• Advanced Yardi knowledge 

EDUCATION and Experience Guidelines 

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: 

1. Education: 

Equivalent to a Bachelor’s degree from an accredited college or university with major course work in property management, real estate, business administration, social services or a related field.  

2. Experience: 

Three years of increasingly responsible property management experience including three years of supervisory responsibility. 

3. License or Certificate 

• Possession of an appropriate, valid driver’s license. 

• Possession of, or ability to obtain Certified Property Manager (CPM). 

COMPETENCIES:  

Interpersonal Skills – Commits to finding ways to work with a wide array of people and finds ways to adjust to working in different situations and with people who have different styles. 

Peer Relationships – Can quickly find common ground and solve problems for the good of all, can solve problems with peers with a minimum of noise, is seen as a team player and is cooperative, easily gains trust and support of peers, encourages collaboration, can be candid with peers. 

Dealing with Ambiguity – Can effectively cope with change, can shift gears comfortably, can decide and act without having the total picture, isn’t upset when things are up in the air, doesn’t have to finish things before moving on, can comfortably handle risk and uncertainty. 

Self-Knowledge – Actively works to improve skills and adapt to different situations. Understands strengths and seeks to grow in areas of opportunity.  

Drive for Results - Can be counted on to exceed goals successfully, is constantly and consistently one of the top performers, very bottom-line oriented, steadfastly pushes self and others for results.  

Organizing – Can marshal resources (people, funding, material, support) to get things done, can orchestrate multiple activities at once to accomplish a goal, uses resources efficiently and effectively, arranges information and files in a useful manner. 

Customer Service – Provides exemplary customer service to applicants, residents, community partners, and co-workers.  

Communication Skills - Clearly conveys complex information verbally and in writing with professionalism, clarity, and correct grammar.  Navigates conflict and leads difficult conversations with staff, peers, and residents.  Practices active listening with strong attention to detail and accuracy. 

Workload Management - Strong organizational and prioritization skills. Maintains focus and attention to the details while managing multiple tasks. Self-motivated, proactive, and resourceful in meeting deadlines.  

CHAIN OF SUPERVISION: 

 WORKING CONDITIONS: 

Physical Demands: This position works equally in an office setting and at housing sites.  In the office it is primarily sedentary physical work requiring the ability to lift a maximum of 10 pounds; occasional lifting, carrying, walking, and standing; frequent hand/eye coordination to operate personal computer and office equipment; vision for reading, recording and interpreting information; speech communication and hearing to maintain communication with employees and residents.  At housing sites there may be an occasional need to work in inclement weather. 

Work Environment: Works in a clean, comfortable environment in the office.  On housing sites, may on occasion encounter fumes and/or loud noise. 

Equipment Used: Frequently uses standard office equipment including personal computers, calculators, printers, fax, and copy machines. 

MACHINES AND EQUIPMENT USED IN WORK INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING: 

Personal vehicle, personal computer, telephone, photocopy machine, facsimile machine, and calculator. 

BHP is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, creed, national origin, ancestry, disability, military status, genetic information, marital status, or any other status protected by applicable state or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.