What are the responsibilities and job description for the Front Desk Agent position at Boulevard Inn & Bistro?
A Hotel Front Desk Agent is our guests’ first point of contact. Responsibilities at the front desk include registering guests, managing reservations and providing information about the Boulevard Inn and Bistro. We're looking for someone to join our team to help create a memorable stay for our guests.
Responsibilities
- Greet guests
- Provide information about our hotel including availability, rates and amenities
- Book and manage accurate reservations
- Promptly answer the telephone and direct calls
- Register guests, collecting necessary information, assigning rooms, and providing keys
- Efficiently check guests out, processing payment
- Respond to guests' concerns timely and professionally
- Facilitate communication between departments
Skills
- Work experience in the hotel industry or as a receptionist preferred
- Experience with property management systems (e.g. Opera), preferred, but not required
- Customer service
- Strong communication and organizational skills
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Saint Joseph, MI 49085 (Required)
Ability to Relocate:
- Saint Joseph, MI 49085: Relocate before starting work (Required)
Work Location: In person
Salary : $15