Assistant Manager Indoor Playground

Bounce N Play is Pearlands newest indoor playground filled with soft play for babies and toddlers, multi-story playground equipment, a jumping pillow and more! Are you passionate about creating a fun and safe environment for children? Do you enjoy leading a team and providing excellent customer service? If so, we have an exciting opportunity for you! Bounce N Play, a leading indoor playground for kids 10 and under, is seeking a dynamic and enthusiastic Assistant Manager to join our team.

Pay and Availability:

Starting pay is $14 per hour plus tips when hosting events. We are looking for someone that can work 35-40 hours per week. Due to business needs the assistant manager will need to work every weekend. Shifts can range from 8-12 hour days.

Responsibilities:

• Assist the General Manager in the day-to-day operations of the indoor playground, ensuring smooth functioning and exceptional customer experience.
• Lead and motivate a team of employees, providing guidance, training, and performance feedback.
• Ensure that all safety protocols and procedures are followed to maintain a secure and enjoyable environment for children and their families.
• Interact with customers, addressing their inquiries, resolving any issues, and ensuring their satisfaction.
• Coordinate and oversee special events, parties, and activities hosted at the playground.
• Monitor inventory levels, place orders, and ensure proper stocking of supplies and merchandise.
• Assist in marketing efforts, including social media updates, and promotional activities.
• Maintain cleanliness and organization of the playground, ensuring it meets or exceeds hygiene standards.
• Stay updated with industry trends and best practices, implementing new ideas to enhance the customer experience.

Qualifications:

• High school diploma or equivalent recommended; additional education or certification in child development or a related field is a plus.
• Previous experience in a supervisory or leadership role preferred, and in a child-oriented environment, such as a playground, daycare, or recreational facility is a plus.
• Excellent communication and interpersonal skills, with the ability to interact effectively with children, parents, and staff.
• Strong organizational and multitasking abilities, capable of handling multiple responsibilities simultaneously.
• Knowledge of safety protocols and regulations related to children's play areas.
• Ability to remain calm and composed in high-pressure situations and resolve conflicts effectively.
• Proficient computer skills and familiarity with point-of-sale systems.
• Availability to work flexible hours, including weekends and holidays.

We offer competitive compensation along with a friendly and supportive work environment that fosters personal and professional growth. If you have a passion for working with children, are committed to excellence, and possess strong leadership skills, we would love to hear from you!

To apply, please submit your resume and a cover letter outlining your relevant experience and why you are interested in this position. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Bounce N Play is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage applications from individuals of all backgrounds and experiences.

Job Type: Full-time

Pay: From $14.00 per hour

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Pearland, TX 77584: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What do you think a good day at work looks like?

Work Location: In person