What are the responsibilities and job description for the Operational and Clinical Excellence Partner position at Boundless Corp?
Summary / Objective
The Operational and Clinical Excellence Partner will play a pivotal role in enhancing the quality and effectiveness of our clinical / behavioral health services. This position will collaborate closely with clinical staff, leadership, and external stakeholders to promote best practices, implement quality improvement initiatives, and ensure adherence to clinical standards and guidelines.
Essential Functions
Clinical Excellence and Improvement :
- Research, implement, and support fidelity to evidence-based treatment modalities across clinical programs to improve quality, effectiveness, and consistency.
- Conduct regular audits and reviews of clinical records.
- Identify areas for improvement and develop strategies to enhance clinical practice.
- Develop policies, procedures, and SOPs to support clarity in practices and expectations across behavioral health service delivery.
- Offer training and educational opportunities to staff on evidence-based practices, clinical skills, and regulatory requirements.
- Facilitate case consultations related to specifical treatment modalities or populations.
Program Development and Evaluation :
External Relations :
Other Responsibilities
Supervisory Duties
This position will not have direct reports or supervisory responsibilities. However, this position will be responsible for providing guidance, feedback, and training.
Education, Skills, Experience and Requirements
Preferred Qualifications :
Competencies and Attributes
Focus on Needs of Individuals Served
Composure
Excellent written and verbal communication skills
Teamwork Orientation
Change Management
Quality and Process Improvement
Evidence Based Treatment Modalities
Training Development and Presentation
Ethical Conduct
Ethical Conduct
Flexibility
Personal Effectiveness / Credibility
Physical Demands / % of time
Use of office equipment (i.e. copier / scanner)
Standing and / or walking 25-50%
Lifting and / or carrying up to 50lbs
Manual dexterity 25-50%
Use of electronics (i.e. computer, tablet) >
Pushing and / or pulling
Handling and / or feeling 25-50%
Hearing >
Handling and / or feeling 25-50%
Verbal communication >
Work Hours : This is a full-time position working at least 40 hours per week. Hours of work and days have flexibility, but are primarily Monday through Friday between 8 : 30 a.m. - 5 : 00 p.m. Given the nature of treatment programs / services, occasional evening and weekend work may be required.
Travel Requirements : Travel is regular throughout the state during the business day, with some out-of-the-area and overnight travel expected on occasion.
