Demo

Tech Lifecycle Mgmt. Sr Consultant

Bourntec Solutions Inc
Chicago, IL Full Time
POSTED ON 2/10/2025
AVAILABLE BEFORE 4/23/2025

Tech Lifecycle Mgmt. Sr Consultant I

Department : Infrastructure Operations

Location : Chicago, IL

Duration : 6 months

Essential Duties & Responsibilities

  • Performs a combination of duties in accordance with departmental guidelines :
  • Partners with various technology areas to ensure a comprehensive list of technology assets / attributes is in place and being regularly reviewed and updated, including CMDB audits, upcoming IT Hardware and Software contract renewals, financials, forecasting and budgeting.
  • Collaborates and co-ordinates with others on the team to ensure technical needs are being addressed for upcoming maintenance renewals.
  • Drives and monitor status for any End of Life and End of Support products that are being addressed / actioned.
  • Leads meetings to drive consensus around prioritizing accurate CMDB updates (hardware and software) and upcoming maintenance contract renewals.
  • Proactively communicates early and clearly in regard to upcoming hardware and software renewals, CMDB updates, end of life / end of support issues and provides transparency to these items at senior leadership level.
  • Works with team, business, and technical leaders to understand business operations and needs, in order to provide appropriate support.
  • May make recommendations to improve processes and standards.
  • Assists in scoping out projects and continues to monitor progress to mitigate hardware and software renewal risks.
  • Clearly and concisely socializes and drives decisions on upcoming renewals and ensures buy-in at areas of technology, including with Managed Service Provider(s).
  • Prepares and may present at steering committee meetings to ensure and helps to ensure the scrum / delivery teams are aligned and prepared to participate.
  • Manages, and maintains comprehensive, accurate plans and schedules, and escalation management defined by governance standards.
  • Maintains, socializes, and enforces CLIENT governance standards.
  • Participates in improving the overall delivery model through consistent feedback loop and Information sharing.
  • Exhibits and promotes collaboration and knowledge sharing, shares industry best practices, and addresses problems or concerns.
  • May perform additional duties as assigned.
  • Must be able to work with Technical teams, Procurement and Suppliers on technology options, quotes, and contract renewals.

Skills, Knowledge & Abilities

  • Proven experience with Project Management and Business Analyst Advanced computer skills including Microsoft Office Suite and other business-related software systems.
  • Ability to manage multiple priorities and work independently to achieve team goals.
  • Excellent communication and interpersonal skills to work effectively with peers, clients, Technology management, and be an effective member of cross-functional teams.
  • Ability to present and contextualize information and data that can be consumed by senior leaders and C-Suite executives.
  • Requires strong diplomacy skills to guide, influence and convince others.
  • Explains complex information and works to build consensus.
  • Knowledge of Technology and Operations processes and operating models, coupled with a good understanding of assigned business areas / portfolios.
  • Ability to make tactical decisions and provide input and recommendations related to project approaches and execution.
  • Strong attention to detail, problem-solving and analysis skill sets.
  • A solid understanding of the insurance industry, its products, practices, and operations.
  • Education & Experience

  • Bachelor's degree in a related discipline such as Computer Science, Information Technology, business, or equivalent work experience
  • Typically, a minimum of seven years of related work experience in multiple areas of technology including project / program management
  • Familiarity with Technology Lifecycle Management activities and phases (n-x, End of life, End of Support)
  • Understanding of CMDB, contract renewals, procurement processes, forecast and budgeting as it pertains to technology lifecycle management.
  • Required Skills :

    Asset Management, Configuration Management Database, Hardware, Contract Management / Procurement, Maintenance.

    Additional Skills :

    Detail Oriented, Project Management, Financials, Microsoft Office, Budgeting, Operations, Forecasting, Audit, Problem-Solving, Business Operations, Governance, Procurement.

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