Demo

Client Service Associate

Boutique Recruiting
Itasca, IL Full Time
POSTED ON 2/23/2025
AVAILABLE BEFORE 5/18/2025

Onsite

A thriving wealth management firm is seeking two Client Service Associates (CSAs) to join their high-performing, fast-paced team supporting financial advisors. This role is ideal for detail-oriented, professional, and proactive individuals who excel at managing client relationships, handling financial transactions, and ensuring smooth operations. CSAs are responsible for client onboarding, paperwork processing, meeting preparation, and assisting with account management tasks such as money movements and transfers.

They are looking for highly organized candidates with experience in financial services who thrive in a collaborative, client-focused environment.

Salary Range : $75,000 - $90,000 / year DOE

Client Service Associate Responsibilities :

  • Support Senior Vice President and their clients by leading and implementing the client service model
  • Facilitate new account set up at the custodial and broker dealer level; follow up on fund transfers
  • Responds to and resolve client requests; complete necessary financial paperwork to execute client recommendations, change beneficiaries, establish trusts, etc
  • Ensures accurate completion of prospect / new client paperwork / set up
  • Maintains CRM database and client files
  • Research and follow up on any issues with the Broker / Dealer, WEG Operations, and vendors
  • Record incoming assets to the appropriate blotting tool
  • Learn Company product suitability guidelines, financial operational processes, and financial sales processes
  • Support client service functions for all teams as requested

Client Service Associate Requirements :

  • 4-year degree preferred
  • 3 years of customer service / administrative experience
  • Financial administration experience is a plus
  • Series 7 and 66 or 7, 65 and 63 licenses is preferred
  • Strong interpersonal skills required to develop team and client relationships
  • Professional presence and communication skills
  • Strong attention to detail and process
  • Good problem-solving skills, ability to work with deadlines and prioritize work
  • Proficient with Microsoft Office
  • Salesforce experience a plus
  • E-Money experience is a plus
  • Experience with GMIB Annuities is a plus
  • Experience with Annuity Order Entry / Annuity Net Systems is a plus
  • Benefits :

  • Training and professional development
  • Medical, dental and vision coverage
  • Health Savings Account with employer contribution and Flexible Spending Accounts for medical, dependent, and transit expenses
  • Life and AD&D insurance
  • Short-term and long-term disability, workers compensation
  • 401k with match and profit sharing
  • Wellness programs and resources
  • Voluntary benefits, including pet insurance
  • Generous PTO
  • Paid parental leave and paid caregiver leave
  • Reimbursement for tuition, licensing, and other credentials
  • Apply now!

    LI-KL1

    Salary : $75,000 - $90,000

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