What are the responsibilities and job description for the Customer Service Representative position at Boutique Recruiting?
An E-commerce service company in San Diego, CA is seeking a Customer Service Representative to join their team in a temp-to-hire role. In this position, you will handle inbound customer service calls and emails, process orders, and assist with customer account management. This role requires a tech-savvy problem solver with strong communication skills who can adapt to a fast-paced environment. The ideal candidate is sharp, intelligent, confident on the phone, eager to learn, and thrives in a close-knit team setting.
Salary Range : $22 - $25 / hour DOE
Customer Service Representative Responsibilities :
- Handle a high volume of inbound customer service calls
- Write professional emails to direct customers and broker accounts
- Follow company compliance guidelines when communicating with customers
- Process orders on the company website
- Manage customer interactions using CRM and other software tools
- Assist management with various business projects as needed
- Resolve outbound order issues by reaching out to customers for required documents
Customer Service Representative Requirements :
Benefits :
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Salary : $22 - $25
