Demo

Customer Service Representative

Boutique Recruiting
CA Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 6/7/2025

An E-commerce service company in San Diego, CA is seeking a Customer Service Representative to join their team in a temp-to-hire role. In this position, you will handle inbound customer service calls and emails, process orders, and assist with customer account management. This role requires a tech-savvy problem solver with strong communication skills who can adapt to a fast-paced environment. The ideal candidate is sharp, intelligent, confident on the phone, eager to learn, and thrives in a close-knit team setting.

Salary Range : $22 - $25 / hour DOE

Customer Service Representative Responsibilities :

  • Handle a high volume of inbound customer service calls
  • Write professional emails to direct customers and broker accounts
  • Follow company compliance guidelines when communicating with customers
  • Process orders on the company website
  • Manage customer interactions using CRM and other software tools
  • Assist management with various business projects as needed
  • Resolve outbound order issues by reaching out to customers for required documents

Customer Service Representative Requirements :

  • At least 1 year of customer service experience (experience in highly regulated industries such as finance, real estate, or mortgage is preferred)
  • Strong problem-solving skills
  • Excellent verbal and written communication skills
  • Open to constructive feedback and continuous learning
  • High proficiency in operating a computer and navigating multiple systems
  • College degree or 5 years of professional experience in a role that required strong verbal skills related to financial topics
  • Tech-savvy and comfortable using customer support platforms, content management systems, CRM tools, VoIP phone systems, and standard business software
  • Benefits :

  • Medical coverage with company-paid premiums after 1 year
  • Sick leave and paid holidays
  • Advancement opportunities, with potential increased earnings
  • Apply Now!

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    Salary : $22 - $25

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