What are the responsibilities and job description for the Residential Remodeling Production Manager position at BOWA - Design Build Experts?
Summary: A Production Manager (PDM) for BOWA is ultimately accountable for the completion and profitability of multiple remodeling projects. The PDM is the representative of BOWA who manages the construction team that delivers quality projects on budget, on time and with the highest level of customer satisfaction primarily from the time of groundbreaking through job closing. The PDM has a strong working collaborative relationship with the Sales and Design Teams and interacts with both teams during design as an expert residential construction resource capable of consulting on the viability of certain design parameters and costs. All of the responsibilities/duties listed below and within the function of the role should conform to the Team Playbook.
General Responsibilities
Pre-Construction Package Preparation
General Responsibilities
- As the Production ‘Crew Leader,’ the PDM is responsible for supervision, training, and development of BOWA production employees (Project Managers, Carpenters, and Laborers)
- Regular and professional communication with the client to ensure the highest level of customer satisfaction
- Problem solving relating to complex Remodeling problems and issues that arise during construction
- Manage vendor/subcontractor relationships and oversee performance and contracts
- Ultimate accountability for jobsite safety, cleanliness, security, and protection from damage during construction by supervising the on-site Project Managers
- Ultimate accountability for profitability of remodeling projects
- Works with President of Division to iteratively improve the team process
- Direct reports include: Project Managers, (for review purposes, Carpenters, and Laborers of all skill levels also report to the PDM).
Pre-Construction Package Preparation
- Assisting the Project Leader (Sales) during design phase including:
- Reviewing budget
- Reviewing project clarifications/specifications
- Creating production schedule and providing labor estimates
- Providing design feedback to improve structural design/value engineering
- Performing site walk through and subcontractor selection
- Assisting the Project Leader during pre-construction phase including:
- Bidding and contracts
- Order long lead time items
- Lead preconstruction meeting
- Prepare final budget for accounting
- Managing material purchasing/bidding, finalize sub agreements and contracts
- Leading preconstruction meeting with client and team
- Attending regular Weekly Project Meetings in office with Project Leaders
- Leading weekly site meetings with the client
- Writing weekly status update for Client, included either in the weekly site meeting agenda or sent separately if no meeting occurs
- Managing Project Managers, including 2-3 weekly site visits per project, reviewing construction issues, training Project Manager on best practices, managing photo documentation
- Write all change orders
- Full ownership of production schedule
- Completing accounting processes including: monthly budget updates, back charges, sub/vendor payment approvals, client invoices/payment, release of liens, etc.
- Strong Finish
- Managing in house walk through with BOWA team with the intent of minimizing any punch list items in preparation for final presentation to client
- Overseeing punch list completion/warranty/billable issues during Production, and facilitating handoff to Customer Service once punch list is complete and final bills are paid
- Chief point of contact for all client/vendor issues throughout Construction and Strong Finish
- An expert at residential construction with a minimum of 10 years’ experience in field operations
- 5 years’ experience supervising construction scopes of work
- Experience in managing, training and developing people
- Excellent communication with employees, clients, vendors, and subcontractors
- Working knowledge of all remodeling trade installation requirements and techniques
- Working knowledge of OSHA safety regulations, Construction Quality Control, First Aid and CPR
- Ability to handle multiple tasks and adapt to changing priorities; experienced and creative problem solver
- Proficient in MS Office (Excel, Word, PowerPoint)